Store Manager driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction. Store Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success.
Skills
Excellent customer service skills
Opening and closing procedures
Staff training and development
Store displays
Mathematical aptitude
Strategic thinker
Goal-oriented
Bank deposit procedures
Merchandising
Customer relations
Personnel development
POS systems
Hourly shift management
Customer-oriented
Detail-oriented
Work History
Store Manager12/2008 to 04/2013 Company Name – State
Interviewed job candidates and made staffing decisions.
Counted cash drawers and made bank deposits.
Managed staff of [6] sales associates, [1] team leaders and [2] assistant managers.
Assigned employees to specific duties to best meet the needs of the store.
Reordered inventory when it dropped below predetermined levels.
Instructed staff on appropriately handling difficult and complicated sales.
Hired, trained and evaluated personnel in sales and marketing.
Examined merchandise to verify that it was correctly priced and displayed.
Planned budgets and authorized payments and merchandise returns.
Organized private mailbox system using mailbox manager software.
Scheduled and led weekly store meetings for all employees.
Increased profits through effective sales training and troubleshooting profit loss areas.
Reported to the district manager regarding all store and staff issues.
Completed profit and loss performance reports.
Trained and developed new associates on POS system and key sales tactics.
Implemented a new ordering process and identified poor work habits to improve process effectiveness.
Generated repeat business through exceptional customer service.
Conducted store inventories once per quarter.
Assistant Manager01/2007 to 04/2008 Company Name – City,
State
Interviewed job candidates and made staffing decisions.
Counted cash drawers and made bank deposits.
Managed staff, sales associates, and team leaders.
Assigned employees to specific duties to best meet the needs of the store.
Reordered inventory when it dropped below predetermined levels.
Instructed staff on appropriately handling difficult and complicated sales.
Hired, trained and evaluated personnel in sales and marketing.
Examined merchandise to verify that it was correctly priced and displayed.
Planned budgets and authorized payments and merchandise returns.
Increased profits through effective sales training and troubleshooting profit loss areas.
Reported to the district manager regarding all store and staff issues.
Completed profit and loss performance reports.
Trained and developed new associates on POS system and key sales tactics.
Generated repeat business through exceptional customer service.
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Store Manager
Assistant Manager
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