Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.
Experienced store manager adept at problem solving, customer service and hiring and training hardworking, quality staff.
Reliable Department Manager with 13 years in retail sales. Coaches and encourages staff toward advancement using an enthusiastic and supportive attitude.
Opened a new store location and assisted in recruiting and training new staff.Reorganized the sales floor to meet company demands.Determined staff promotions and demotions, and terminated employees when necessary.Fulfilled customer shipping needs using UPS and USPS methods.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Worked closely with the district manager to formulate and build the store brand.Completed weekly schedules according to payroll policies.Wrote order supply requests to replenish merchandise.Contributed to merchandising ideas at team sale meetings.Design and implemented customer satisfaction metrics.
Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved complaints.Design and implemented customer satisfaction metrics.Stocked and restocked inventory when shipments were received.Contributed to merchandising ideas at team sale meetings.
Part time sales associate evening and weekends,Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Sales,return,Maintained daily record of all transactions.Fulfilled customer shipping needs using UPS and USPS methods.
Graduated with Honors inEconomics,Equivalent to Bachelor in economics, Globe language,NYC,NY.
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