Experienced Store Manager adept at problem solving, customer service and hiring and training hardworking, quality staff. Equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.
Retail inventory management
Accurate cash handling
Store opening and closing procedures
Recruiting and interviewing
MS Office and Excel, Quickbooks proficient
Outstanding communication skills
Promoted to Assistant Manager in 2012 after 1 year in the sub cook position.
Promoted to Store Manager in 2015 after Store Manager left.
Store Manager November 2015 to April 2017Casey's General Stores, Inc. － Drexel, MO
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Ordered, stocked and restocked inventory when shipments were received.
Reorganized the sales floor to meet company demands and set shelves to Plan-O-Gram.
Directed and supervised employees.
Determined staff promotions, hired and terminated employees when necessary.
Completed employee yearly evaluations and submitted them to Area Supervisor
Completed weekly schedules according to policies.
Completed bi-weekly payroll.
Trained staff to deliver outstanding customer service.
Covered shifts when necessary.
Assistant Manager November 2012 to November 2015Casey's General Stores, Inc. － Drexel, MO
Assisted Store Manager in all duties listed above.
Did books on weekends
Store Employee/Sub Cook December 2011 to November 2012Casey's General Stores, Inc. － Drexel, MO
Cleaned kitchen and store
Ran register and assisted customers
Stocked prep tables, shelves and coolers
Events Coordinator June 2007 to August 2009Kansas City Gift Mart, Inc. － Lenexa, KS
Rented temporary booths to vendors for wholesale gift trade shows.
Laid out the plans for the booths at trade shows.
Communicated with vendors and invited them to shows.
Handled billing for temporary vendors.
GeneralHarrisonville High School － Harrisonville, MODid not graduate
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Companies Worked For:
Casey's General Stores, Inc.
Kansas City Gift Mart, Inc.
Harrisonville High School
Job Titles Held:
Store Employee/Sub Cook
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