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Store Manager Resume Example

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STORE MANAGER
Summary

Focused Manager versed in all aspects of running retail establishment including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Customer-oriented General Manager with 15 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Skills
  • Employee supervision and motivation
  • Store operations oversight
  • Store opening and closing procedures
  • Staff training and development
  • Program implementation
  • Root cause analysis
  • Accurate cash handling
  • Shift checklists
  • Retail inventory management
  • Risk management
  • Operational budgeting
  • Outstanding communication skills
  • Reliable
  • Employee training
  • Team-oriented
  • MS Office proficient
  • Supervision and training
  • Schedule management
  • Financial administration
  • Purchasing and planning
  • Recruiting and hiring
  • Proficient in Quickbooks
  • Employee development
  • Performance improvements
Experience
Cubesmart L.P | Georgetown, TXStore Manager08/2018 - Current
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing saily closing reports and preparing deposits.
  • Restocked inventory upon shipment arrival and checked merchandise into HIVE system to maintain accurate records.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
Regia Bakery | Leander, TXAdministrative Assistant04/2017 - 10/2018
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Conducted and initialized background checks for potential employees, using [Software].
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Maintained current understanding of state and federal accounting procedures to prevent any legal or compliance issues.
  • Calculated and determined accurate monthly revenues by reconciling and reviewing operations databases and accounting system records.
  • Calculated taxes owed, prepared tax returns and made prompt payment to adhere with IRS regulations.
  • Reconciled all expenses and accounts, including company credit cards and expense accounts.
  • Prepared payroll reports and examined payroll register to detect errors and improve accounting accuracy.
  • Monitored accounts payable and receivable statuses and delegated related tasks.
  • Coordinated timely payments from vendors, clients and account holders.
  • Tracked income and expenses for business using QuickBooks.
Chihuahua's Mexican Restaurant | Troy, MOManager05/2012 - 09/2016
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Facilitated month-end journal entries, account reconciliation and invoicing using Quickbooks.
  • Assisted negotiation with vendors and suppliers to reduce cost by 25%.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Optimized productivity, streamlined program efficiency, and boosted profitability.
Self | Chihuahua, Chihuahua, MXSelf02/1990 - 05/2012
Education and Training
ELPAC | Chihuahua, MXBachelor of Science in Industrial Psychology02/1987
Accomplishments

Other Training:

o HACCP – Manhattan, KS o SAP – Sheboygan, MI

o Data Entry & Pre-Payroll for Current Employees & New Hires o HRIS – Basics Seminar – IN

o IRS Basics (Translation & Facilitation)

o HACCP (Hazzard Analysis & Critical Control Points) – Manhattan, KS

o Development of a Training Course for Line Workers (Spanish)

LANGUAGES

Spanish (native), English (fluent), French (fluent/intermediate), German (proficiency), Italian (proficiency), Catalan (proficiency), Sign Language (proficiency)

TECHNICAL SKILLS ·

Windows: Microsoft (Word, Excel, PowerPoint, Publisher) WordPerfect · Macintosh: MacDraw · QuickBooks

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Resume Overview

Companies Worked For:

  • Cubesmart L.P
  • Regia Bakery
  • Chihuahua's Mexican Restaurant
  • Self

School Attended

  • ELPAC

Job Titles Held:

  • Store Manager
  • Administrative Assistant
  • Manager
  • Self

Degrees

  • Bachelor of Science in Industrial Psychology

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