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Store Manager Resume Example

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STORE MANAGER
Professional Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Skillfully control shrinkage, oversee inventory and lead financial operations for Retail companies. Skilled manager bringing creative approaches to meeting customer needs and business targets.

Dedicated to keeping business operations sustainable and agile in dynamic markets. Experienced retail professional knowledgeable about daily operations, team leadership and training. Dependable and punctual supervisor with top-notch abilities in raising sales and motivating team members, continually hitting increase in sales while maintaining low turnover and controllable. Offering 25 years of experience and ready to take on dynamic, growth-oriented position in fast-paced environment at your company.

Skills
  • Relationship building and management
  • Team leadership and coaching
  • Maximizing profitability
  • Order management
  • Order processing
  • POS systems
  • Personnel development
  • Staff training and development
  • Financial operations management
  • Merchandising expertise
  • Operations
  • Bank deposit procedures
  • Goals and performance
  • Training and development
  • State laws and regulatory compliance
Work History
Store Manager / / Valero Energy Corp. / CST Brands / Circle K - San Antonio, TX / 05.2009 - Current
  • Oversaw, trained and encouraged 4 store manager trainees, promoting culture of efficiency and performance
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels between 30% and 90%
  • Created work schedules according to sales volume and number of employees
  • Completed period and quarterly profit and loss performance reports
  • Kept inventories accurate with daily cycle counts and monthly audits to identify and resolve variances
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of Store manager and CSR
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments
  • Directed construction of product displays on monthly basis, following corporate planograms, promotions and seasonal trends
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
  • Trained and supervised all new associates in grocery, produce and administrative departments
  • Hired, trained and evaluated personnel in sales and marketing
  • Trained and developed new associates on POS system and key sales tactics, which improved process flows
  • Developed new store location from ground up by hiring and training efficient team
  • Managed inventory control, cash control and store opening and closing procedures
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions
  • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 30%
Bakery Asst Manager /Assistant Manager / / Albertsons Companies - Riverside , CA / 06.1987 - 06.2001
  • Developed and implemented merchandising plans and maintained pricing and production knowledge to meet financial goals
  • Supervised baking and general production to drive sales and monitor overhead expenses
  • Inspected, checked and monitored baking products and supplies to guarantee freshness
  • Taught specialized skills, methods and techniques and delegated assignments to bakery associates to maximize department productivity and profits
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly
  • Led and developed management team of 12
  • Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates by 50%
  • Established and optimized schedules to keep coverage and service in line with forecasted demands
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions
  • Trained newly hired cashier's in upselling techniques, merchandising and communications, bolstering job expertise within monthly corporate monitoring
  • Kept orderly and accurate accounting records by monitoring sales documentation
Administrative Specialist / / US Army Reserve - San Bernardino, CA / 09.1986 - 09.1990
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation
  • Produced highly accurate internal and external letters and memoranda
  • Scheduled meetings booked meeting rooms and prepared meeting agendas
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies
  • Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Word 2007 and Windows
Education
Argosy University - Arizona City, AZ / 04.2015Associate of Arts: Psychology
  • Graduated with 3.14 GPA
  • Coursework in mental business development , business and society] and Marketing
  • Coursework in Research Methods, Personality Theories, Social and Cognitive Psychology, Child Development
  • Professional development criminal psychology
  • Minored in Business
Accomplishments
  • Achieved the 6 national store ranking within 3 years.
  • Managed a store that exceeded company expectations in every category during the 1,2,3,and 4th quarter.
  • Exceeded monthly store sales goals 36 months in a row.
  • Recruited 4 successful new managers within one year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
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Resume Overview

Companies Worked For:

  • Valero Energy Corp. / CST Brands / Circle K
  • Albertsons Companies
  • US Army Reserve

School Attended

  • Argosy University

Job Titles Held:

  • Store Manager
  • Bakery Asst Manager /Assistant Manager
  • Administrative Specialist

Degrees

  • Associate of Arts : Psychology

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