Results-oriented Account Manager who excels in revealing customer needs and delivering solutions.
Account Manager skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service.Manager who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Promoted to Store Manager after  months in the Assistant Manager position.
Opened a new store location and assisted in recruiting and training new staff.Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Completed a series of training sessions to advance from Assistant Manager to Store Manager.
Described use and operation of merchandise to customers.Shared product knowledge with customers while making personal recommendations.Demonstrated that customers come first by serving them with a sense of urgency.Worked as a team member to provide the highest level of service to customers.Maintained friendly and professional customer interactions.Processed work orders and prioritized jobs.
Address customer questions and concerns regarding products, prices and availability.Determine the cost and pricing of proposals and bids.Deliver exceptional account service to strengthen customer loyalty.Estimate and quote prices, credit and contract terms, warranties and delivery dates.Gather all relevant materials for bid processes and coordinate bidding and contract approval.Accurately read blueprints and repair manuals to identify mechanical problems and fix them.Complete all repairs and maintenance work to company standards.Ensure customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.Plan work and determined appropriate tools and equipment.Process work orders and prioritize jobs.
Coursework in Management and Business
Professional development in Automotive repair.
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