Determined Store Manager equipped with extensive experience in retail management and sales, employs excellent leadership skills, and multitasking strengths, with strong interpersonal skills.
Retail inventory management
Store opening and closing procedures
Outstanding communication skills
Fashion and cosmetic Commission sales background
B2B, Beauty and skin care ambassador, Business Management, Client Relations, Customer Service, Human Resources, Leadership, Marketing, Microsoft-Excel, Money Management, PowerPoint, Problem Solving, Public Relations, Retail, Sales, Strategy, Visual Merchandising, Web Design
Store Manager10/2017 to 08/2016Hollister Co.Los Angeles, CA
Managed product visuals, daily/hourly sign-offs, and cash flow management.
Daily signoffs,checklists, maintaining proper store procedures, cash handling and proper opening and closing procedures.
Held daily meetings at the start of each shift with employees, with strategic goals in mind and tactics to achieve daily sales quotas, increase conversion rates, and prevent (LP), all while supporting the goals of my team.
Delegating and overseeing proper daily store operations.
Delegating work tasks, and calculating sales productivity.
Maintained excellent communication skills to ensure proper daily work flow between employees and management.
Monthly walk through with corporate ensuring proper store setup set to standard.
Visited sister stores to help revamp and change overall structure of management,conducting team building workshops, and helping
each store management team collaborate on skills, tasks, and ideas in order to improve overall quality of the store and company, as well as ensuring exceptional customer service.
Created idea and process for each store implementing a "safezone" which allowed diversity and safety in the work place.
Maintained and exceeded weekly/monthly/YTD sales goals.
Ensured proper company policy procedures and customer service expectations with employee meetings, at the start of each shift.
Inventory management, re-merchandising, and price markdowns.
Merchandise transfers, Restocking and organizing of backstock and store front displays.
Recruiting and scheduling employees.
Overseeing and implementing proper organizing and visual aspects of the store.
Replenished merchandise shelves with items from the stockroom.
Processed merchandise returns and exchanges.
Documented all daily store operations, employee safety handbooks/health and wellness hazards, Loss Prevention, and human Resources.
Reported directly to District Management through conference calls,daily signoff,and in person meetings.
Destiny Live Entertainment (Shohreh Solati Entertainment)03/2009 to 04/2014DIRECTOR OF MARKETING AND MediaBeverly Hills, Ca
Managed marketing for high-end clients and celebrities, handling contracts & agreements for entertainment and public appearances.
Used multi-lingual abilities to connect with clients around the world, closing contract deals for entertainment and shows.
Conducted meetings with clients and restructured the company's marketing structure increasing revenue and taking the company to the top of the entertainment industry.
Implemented a safe zone strategy to improve company meetings held with Shareholders within the firm.
In charge of a high number of incoming and outgoing calls.
In charge of a high volume of incoming and outgoing emails.
In charge of print and photography, multi-tasked various celebrity/models for fashion trends by applying makeup application and ensuring proper wardrobe and accessorizing each style by matching our magazine prints "look-book"
Worked with a high number of A-list celebrities and Entertainers in the international market.
Ensured proper paperwork and documentation.
Developed written (e.g., Articles, PowerPoint, talking points, blog posts)and video, content highlighting business, and employee activities.
Work with print vendors to obtain quotes and develop production schedules.
Digital marketing media.
Event Director - Operations Manager11/2001 to 12/2006Carabella CollectionsIrvine, CA