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Store Manager Resume Example

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STORE MANAGER
Summary

Hard working Store Manager versed in all aspects of running and assisting to run both a low and high volume store and the challenges that come with each, including opening and closing procedures, merchandising, operations, managing payroll, scheduling and hiring.

Highlights
  • Store operations
  • Outstanding communication skills
  • Team-oriented
  • Accurate cash handling
  • Conflict resolution skills
  • Recruiting and interviewing
Accomplishments
  • Developed and implemented new loss prevention methods.
  • Been responsible for the development of several associates which have lead to their promotions.
  • Outstanding communication skills and leadership.
  • Store operations
  • Interviewing and hiring
  • Merchandising
  • Ability to achieve immediate and long term goals.
  • Scheduling within payroll goals while meeting the needs of the store.
Experience
Store Manager
August 2015 to Current
Raymour & Flanigan Furniture - North Haven , CT
  • Up to 25 employees under my management.
  • Running a 1.3 million dollar volume store.
  • Loss prevention. Conducting self audits in order to be ready for a monthly store audit from my Loss Prevention Regional Manager and to provide a safe environment for my associates and customers.
  • Completing weekly schedules while staying within my given payroll plan and properly covering all shifts and aspects of the business.
  • Responsible for interviewing, hiring, recruiting and training new employees.
  • Determine staff promotions and working along with Human Resources and my Regional Manager, terminating employees when necessary.
  • Stock and restock inventory when shipments were received.
  • Reorganize the sales floor to meet company and customer demands.
  • Responsible for meeting sales goals and communicating those goals to all associates so that every member of the team could work together to meet those goals.
  • Addressing customer inquiries and resolve complaints partnering with Corporate when necessary.
  • Responsible for delegating standard operational procedures such as merchandising, receiving the trucks, recovery and markdowns.
Assistant Store Manager
September 2010 to August 2015
Journeys - Store Jobs - Manchester , NH
  • Loss prevention.
  • Up to 50 employees under management.
  • Stocked and restocked inventory when shipments were received.
  • Determined staff promotions and demotions, and terminated employees when necessary.
  • Responsible for interviewing, hiring and training new employees.
  • Completed weekly schedules according to payroll policies.
  • Responsible for meeting sales goals.
  • Addressed customer inquiries and resolved complaints.
  • Responsible for delegating standard operational procedures such as merchandising.
  • In the absence of the Store Manager, I am acting Store Manager.
  • Consistently increasing sales percentage in each individual department I have run.
Assistant Store Manager
November 2005 to September 2010
Journeys - Store Jobs - Manhattan , KS
  • Responsible for receiving all trucks from DC and vendors.
  • Manages and maintains control of stockroom and all freight.
  • Merchandising within company guidelines.
  • Ordering merchandise.
  • Responsible for keeping track of sales per hour to maintain the companies very strict payroll.
  • In the absence of the Store Manager, I am responsible for the entire store.
  • I am responsible for executing the business plan and associated programs that will deliver the desired sales and profit results, while maintaining good quality customer service.
  • Responsible for ensuring customer and employee safety by maintaining a clean and safe environment that is inspected by the Health Department and OSHA.
Assistant Store Manager
February 2005 to November 2005
Lands' End - Pittsburgh , PA
  • Opening and closing the store.
  • Daily inventory audits.
  • Maintaining excellent customer service to locals and customers from other countries with different currency and sizing.
  • Receiving and merchandising new shipments.
  • Markdowns.
  • Loss prevention through observant and consistent customer service.
  • Maintaining a clean and recovered store.
Department Manager
April 2000 to December 2004
Coorstek - Benton , AR
  • I started with the company as a cashier gaining cash handling experience. From the front end I was moved to Layaway, then as a sales associate in the Electronics Department to work specifically with the vendor that handled all movies and music. I was accepted into a new program that had just been implemented at that time, as a Department Manager in training. I started my training in Jewelry. The first Department I ran myself was Furniture. I wanted more of a challenge and was moved to Hardware and Paint. Wanting an even bigger challenge I was moved to Housewares and Small Appliances.
  • Responsible for managing the freight for my department.
  • Daily inventory, including cycle counts, maintaining proper on hand counts and keeping my area of the warehouse inventory ready at all times.
  • Setting planograms.
  • Price changes.
  • Ordering.
  • Utilizing SWAS (Store Within A Store) reports, I monitored what was coming in to plan feature displays in order to drive sales.
  • Responsible for ensuring customer and employee safety by being an active volunteer member of the stores Safety Team.
Education
High School Diploma : generalCenter Line High School - City, State, US

Center Line High School

Center Line, MI, United States


Skills
  • Sales
  • Merchandising
  • Inventory
  • Payroll
  • Training
  • Ordering
  • Loss Prevention
  • Customer Service
  • Interviewing
  • Increasing Sales
  • Cash Handling
  • Running the Front End
  • Warehouse Inventory
  • Outstanding Communication
  • Scheduling
  • Human Resources
  • Recruiting
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

81Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Clear contact info

Resume Overview

School Attended

  • Center Line High School

Job Titles Held:

  • Store Manager
  • Assistant Store Manager
  • Department Manager

Degrees

  • High School Diploma : general

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