Store Manager Resume Example Raymour & Flanigan Furniture

STORE MANAGER

Summary

Hard working Store Manager versed in all aspects of running and assisting to run both a low and high volume store and the challenges that come with each, including opening and closing procedures, merchandising, operations, managing payroll, scheduling and hiring.

Highlights

Store operations
Outstanding communication skills
Team-oriented

Accurate cash handling
Conflict resolution skills
Recruiting and interviewing

Accomplishments

Developed and implemented new loss prevention methods.
Been responsible for the development of several associates which have lead to their promotions.
Outstanding communication skills and leadership.
Store operations
Interviewing and hiring
Merchandising
Ability to achieve immediate and long term goals.
Scheduling within payroll goals while meeting the needs of the store.

Experience

Store Manager
August 2015 to CurrentRaymour & Flanigan Furniture － North Haven , CT

Up to 25 employees under my management.
Running a 1.3 million dollar volume store.
Loss prevention. Conducting self audits in order to be ready for a monthly store audit from my Loss Prevention Regional Manager and to provide a safe environment for my associates and customers.
Completing weekly schedules while staying within my given payroll plan and properly covering all shifts and aspects of the business.
Responsible for interviewing, hiring, recruiting and training new employees.
Determine staff promotions and working along with Human Resources and my Regional Manager, terminating employees when necessary.
Stock and restock inventory when shipments were received.
Reorganize the sales floor to meet company and customer demands.
Responsible for meeting sales goals and communicating those goals to all associates so that every member of the team could work together to meet those goals.
Addressing customer inquiries and resolve complaints partnering with Corporate when necessary.
Responsible for delegating standard operational procedures such as merchandising, receiving the trucks, recovery and markdowns.

Assistant Store Manager
September 2010 to August 2015Journeys - Store Jobs － Manchester , NH

Loss prevention.
Up to 50 employees under management.
Stocked and restocked inventory when shipments were received.
Determined staff promotions and demotions, and terminated employees when necessary.
Responsible for interviewing, hiring and training new employees.
Completed weekly schedules according to payroll policies.
Responsible for meeting sales goals.
Addressed customer inquiries and resolved complaints.
Responsible for delegating standard operational procedures such as merchandising.
In the absence of the Store Manager, I am acting Store Manager.
Consistently increasing sales percentage in each individual department I have run.

Assistant Store Manager
November 2005 to September 2010Journeys - Store Jobs － Manhattan , KS

Responsible for receiving all trucks from DC and vendors.
Manages and maintains control of stockroom and all freight.
Merchandising within company guidelines.
Ordering merchandise.
Responsible for keeping track of sales per hour to maintain the companies very strict payroll.
In the absence of the Store Manager, I am responsible for the entire store.
I am responsible for executing the business plan and associated programs that will deliver the desired sales and profit results, while maintaining good quality customer service.
Responsible for ensuring customer and employee safety by maintaining a clean and safe environment that is inspected by the Health Department and OSHA.

Assistant Store Manager
February 2005 to November 2005Lands' End － Pittsburgh , PA

Opening and closing the store.
Daily inventory audits.
Maintaining excellent customer service to locals and customers from other countries with different currency and sizing.
Receiving and merchandising new shipments.
Markdowns.
Loss prevention through observant and consistent customer service.
Maintaining a clean and recovered store.

Department Manager
April 2000 to December 2004Coorstek － Benton , AR

I started with the company as a cashier gaining cash handling experience. From the front end I was moved to Layaway, then as a sales associate in the Electronics Department to work specifically with the vendor that handled all movies and music. I was accepted into a new program that had just been implemented at that time, as a Department Manager in training. I started my training in Jewelry. The first Department I ran myself was Furniture. I wanted more of a challenge and was moved to Hardware and Paint. Wanting an even bigger challenge I was moved to Housewares and Small Appliances.
Responsible for managing the freight for my department.
Daily inventory, including cycle counts, maintaining proper on hand counts and keeping my area of the warehouse inventory ready at all times.
Setting planograms.
Price changes.
Ordering.
Utilizing SWAS (Store Within A Store) reports, I monitored what was coming in to plan feature displays in order to drive sales.
Responsible for ensuring customer and employee safety by being an active volunteer member of the stores Safety Team.

Education

High School Diploma : generalCenter Line High School － City, State, US

Center Line High School

Center Line, MI, United States

Skills

Sales
Merchandising
Inventory
Payroll
Training
Ordering
Loss Prevention
Customer Service
Interviewing
Increasing Sales
Cash Handling
Running the Front End
Warehouse Inventory
Outstanding Communication
Scheduling
Human Resources
Recruiting

Resume Overview

School Attended

Center Line High School

Job Titles Held:

Store Manager
Assistant Store Manager
Department Manager

Degrees

High School Diploma : general

Store Manager Resume Example

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