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Store Manager Resume Example

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M
STORE MANAGER
Summary
Skills

•Strong team leader

•Great problem solving skills

•Project Management

•Assertive communication skills

•Awesome customer service skills

•Strong verbal communication

•Great trainor/ mentor

• Responsible for making all safe deposits

• I work well under pressure

•I am able to build a wonderful loyal customer base

•I also can work just as well as a team member

Experience
Store Manager
Fort Edward , NY
Global Partners Lp/Mar 2019 to Nov 2019
  • Hired, trained and managed team of [Number] associates, including evaluating performance and enforcing disciplinary actions.
  • Processed shipments and maintained stock shelf organization.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Counted cash drawers and made bank deposits.
  • Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
  • Prioritized sanitation, safety and health standards in work areas.
  • Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross-selling.
  • Coached and empowered employees by creating and sharing motivational vision plans.
  • Trained all new assistant managers and [Job title]s on store security, monetary procedures and customer service expectations.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Trained [Number]-person staff to deliver outstanding customer service and assistance.
  • Addressed customer inquiries and resolved complaints.
  • Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
  • Coordinated sales reports, reconciled accounts and made bank deposits.
  • Received packages and deliveries and restocked inventory upon shipment arrival, checking merchandise into [Software] system.
  • Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Coached and mentored associates to achieve [Number] employee promotions.
  • Completed series of training sessions to advance from Assistant Manager to Store Manager.
  • Built loyal customer base by delivering excellent service and stocking in-demand products, including [Type] and [Type].
  • Hired and trained [Number] employees to start new [Type] store in [Location].
  • Trained [Number] employees in inventory practices, POS systems and product knowledge, contributing to [Number]% increase in customer satisfaction ratings.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
Warehouse Associate
Melrose Park , IL
1-800-Flowers.Com, Inc./Nov 2017 to May 2018
  • Maintained accurate and current order and shipment forms, inventory documentation and customer records.
  • Inspected and moved products to designated areas in warehouse.
  • Identified defective, lost or missing merchandise and promptly reported issues to supervisor.
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
  • Safely operated pallet jacks and [Type] equipment to move items to and from different warehouse locations.
Picker Packer
San Marcos , TX
Hd Supply/Sep 2017 to Jan 2018
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Accurately keyed in data for packages into computer system using handheld scanners, averaging [Number] packages per shift.
  • Weighed and measured products and materials to check compliance with specifications and regulations.
  • Accurately documented package information by completing associated paperwork, attaching labels and running barcodes using [Type] scanners.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Assembled and prepared cartons, crates and containers to protect materials during shipment.
  • Operated hand trucks, pallet jacks and forklifts to move materials.
  • Inspected incoming materials and outgoing shipments to maintain effective quality assurance standards, protecting both customer and company interests.
  • Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.
  • Mentored new employees on daily warehouse procedures and answered task-related questions for quick job acclimation.
  • Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Education and Training
GEDTalawanda High SchoolFeb 2012City, State

I was very involved in sports while i was in high school. I played voll for 2 years and I really enjoyed it as well as I enjoyed being around all of my teammate. I had some of my best friends du high school but unfortunately I didn't get to graduate with my clas, However I did go back to school and got my GED

Some College (No Degree): BusMiami University Hamilton Campus City, State
Some College (No Degree): Business ManagementMiami University City, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

71Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Strong summary

Resume Overview

School Attended

  • Talawanda High School
  • Miami University Hamilton Campus
  • Miami University

Job Titles Held:

  • Store Manager
  • Warehouse Associate
  • Picker Packer

Degrees

  • GED
    Some College (No Degree) : Bus
    Some College (No Degree) : Business Management

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