Excellent leadership supervision, customer service and communication skills. Very skilled at promoting teamwork and a positive attitude in the workplace. My past work history has proven that I am very organized and possess good oral and written communication skills along with strong organizational skills.
Manage the daily operational functions of the store, recruit and hire associates, provide coaching and training, achieve budgeted sales and profit goals, control expenses, inventory management, merchandising, customer service, sales and back office duties on computer.
Worked with customers concerning utility bills and handled questions and concerns, downloaded information from hand-held meter reader computers to main computer and checked for errors before utility bills were sent out to customers.
Hired and supervised associates for two departments, responsible for leadership and direction of those departments, promoted a stabilized work force with teamwork and total quality management. Along with my leadership we achieved results and met goals that played a vital role in the advancement of our department and company growth.
Responsibilities included general secretarial duties including preparing presentations and proposals, planning and coordinating meetings, extensive telephone communication skills with internal and external customers. Responsible for all operations of the company outlet store, ordering and maintaining stock, sales and cash receipts, handling large amounts of cash, bank deposits and quarterly reports.
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