Staff Training | Procedure Development |Team Leadership Creative Problem Solving| Community Outreach
Research and Planning Skills
Work Survival Skills
Essential Duties and Responsibilities: to include the following but not limited to: Interview job candidates and implement hiring. Counted cash drawers and made bank deposits. Managed staff of 12 sales associates, 4 team leaders and 1 assistant managers. Assigned employees to specific duties to best meet the needs of the store. Reordered inventory when it dropped below predetermined levels.Instructed staff on appropriately handling difficult and complicated sales. Hired, trained and evaluated personnel in sales and marketing. Examined merchandise to verify that it was correctly priced and displayed. Planned budgets and authorized payments and merchandise returns.Scheduled and led monthly store meetings for all employees.Decreased inventory loss percentage through effective sales training and troubleshooting profit loss areas. Reported to the Franchise regarding all store and staff issues.Completed/audited profit and loss performance reports.Trained and developed new associates on POS system and key sales tactics. Generated repeat business through exceptional customer service.Conducted store inventories once per quarter. Opening/Closing procedures.
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