store manager resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Proactive leadership accomplished in hiring, developing and motivating employees. Successful at building rapport at all levels and resolving issues smoothly.

Meticulous leader bringing 8 years of experience promoting open-door environment conducive to superior team morale and performance. Cultural change-management specialist with expertise in training, orientation and on-boarding. Highly skilled in regulatory compliance, benefits administration and operational planning and committed to promoting diversity and inclusion in employee relations.

Highly competent at creating recruiting initiatives to identify talented professionals. Develops and monitors overall HR strategies, systems, tactics and procedures across organization.

Results-driven Sales Manager bringing 8 years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.

Im a manager with extensive experience in customer service industries and 8 years of experience in leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures.

  • Employee supervision and motivation
  • Store opening and closing procedures
  • Store operations oversight
  • Operational budgeting
  • Risk management
  • Fashion jewelry market knowledge
  • 10 and 14 karat gold
  • Sterling silver and stainless steel market knowledge
  • Proper training skills
  • Lead by example
02/2017 to Current
Store Manager H&M Fairview Heights, IL,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Implemented succession planning by training and developing [Number] associates into leadership positions.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Boosted sales by [Number]% by cultivating customer rapport and delivering superior customer service.
  • Corrected operational discrepancies by developing and executing process improvements.
  • Assessed, optimized and elevated operations to target current and expected demands.
05/2014 to 01/2021
Sales Floor Trainer Marriott Vacations Worldwide Miami, FL,
  • Recruited, trained and mentored sales team members, offering continuous support for professional development.
  • Evaluated training programs to determine effectiveness and increase employee retention.
  • Liaised with Human Resources to assist in filling open sales positions and promote seamless onboarding of new hires.
  • Counted and balanced registers.
  • Reduced process gaps by supporting and training [Number] field representatives on orders, tracking, expenses and sales protocols.
  • Wrote and submitted reports.
  • Recognized for exceptional shift performance.
  • Assigned [Number] employees to specific duties to best meet needs of store.
  • Researched out-of-stock items to find additional inventory in other store locations.
  • Recruited staff and delivered outstanding operational leadership, increasing employee retention [Number]%.
  • Reduced process lags by training new employees on [Type] best practices and protocol.
10/2012 to 01/2017
Assistant Store Manager Carter Lumber Inc Comstock Park, MI,
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
  • Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
  • Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
  • Created engaging merchandise presentations to motivate impulse purchases.
  • Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.
  • Analyzed inventory trends to guide product ordering and develop sales promotions to minimize overstock.
Education and Training
Expected in 06/2019 to to
High School Diploma:
Clear Fork High School - Bellville, OH
  • Completed professional development in human Resources.
  • Proper etiquette course
  • Early release for Job career
Expected in to to
: Training Course
Caverly Chapel PreSchool - New Port Richey, FL

Following alongside a leader. Age range: three year olds, toddler classrooms. until Comfort ability and confidence on my own. Now with a helper with anywhere from 4 to 20 children.

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Resume Overview

School Attended

  • Clear Fork High School
  • Caverly Chapel PreSchool

Job Titles Held:

  • Store Manager
  • Sales Floor Trainer
  • Assistant Store Manager


  • High School Diploma

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