Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. High-energy Store bringing senior-level experience in retail settings. Set and enforced consistent standards and procedures to maintain staff satisfaction and performance targets. Diplomatic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Accomplishments
  • Exceeded monthly store sales goals [Number] months in a row.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved [Issue] which led to [Results].
  • Managed a store that exceeded company expectations in every category during the [Quarter] quarter.
  • Recruited [Number] successful new managers within one year.
Skills
  • Administrative Management
  • Staff Scheduling
  • Training Management
  • Mathematical Calculation and Reasoning
  • Goal Setting
Work History
05/2021 to 10/2021
Store Manager Conn's, Inc. Lewisville, TX,
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.


01/2020 to 11/2020
2nd Assistant Store Manager Hudson Group Murphy, TX,
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Enforced cleaning protocols by supplying hand sanitizer and cleaning supplies throughout day.
  • Maintained in-store presence to provide excellent customer service.
  • Assisted store manager with payroll, team scheduling and cash register deposits and receipts.


02/2016 to 05/2019
2nd Assistant Manager Skechers City, STATE,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.

11/2013 to 08/2014
Supervisor Macys Department Store City, STATE,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Provided supportive link between external customers and internal operations.
  • Monitored workshop work flow for over 50 employees.
  • Set overall vision and provided team leadership.
  • Built, managed and coached insourced and outsourced teams.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
Education
Expected in 06/2000
High School Diploma:
John F Kennedy - Granada Hills, CA,
GPA:

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Resume Overview

School Attended

  • John F Kennedy

Job Titles Held:

  • Store Manager
  • 2nd Assistant Store Manager
  • 2nd Assistant Manager
  • Supervisor

Degrees

  • High School Diploma

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