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store manager resume example with 15+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Dedicated, hardworking  fast food restaurant manager professional with extensive daily planning and operations experience.
Skilled in staff training and development.
Food handling, preparation and Point of Sale (POS) transactions. 
Strictly followed all cash, security, inventory ,labor policies and procedures.
Skills
  • Management and leadership experience
  • Inventory control and record keeping practices
  • Point of Sale (POS) system operation
  • Fluent in Polish langauge( write read speak)
  • Opening and closing procedures
  • Logging temperatures of food items
  • Organized multi-tasker
  • Strong work ethic
Work History
04/2012 to 2014
Store Manager Baby Bunting Group Limited Osborne Park, WA,
  • Effectively managed payroll schedules and timekeeping, including completion of the proper paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained and supervised staff.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Monitored food preparation and serving techniques to ensure that proper procedures were followed.
  • Promptly and empathetically handled guest concerns and complaints.


04/2009 to 2010
Hosstes Waitress Baby Bunting Group Limited Perth, ,
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Set dining tables according to type of event and service standards.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
  • Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.


04/2009 to 04/2012
Store Manager Subway Restaurant City, ,
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Prepared all food orders within a 2-3 minute time frame.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Strictly followed all cash, security, inventory and labor policies and procedures.​


03/2000 to 04/2009
Cleaning Lady Maggie Cleaning City, STATE,
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
  • Sanitized bathrooms, showers and locker rooms.
  • Dusted all furniture and fixtures thoroughly and carefully.


10/2014 to 11/2016
Shift Restaurant Manager Pizza Hut , STATE,
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Verified that prepared food met all standards for quality and quantity.
  • Developed and rolled out new policies.
  • Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
  • Supervised kitchen staff of 20 people and ensured proper set-up, food preparation, kitchen clean-up and proper shut down.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
  • Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
  • Performed all position responsibilities accurately and in a timely manner.
  • Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.

Education
Expected in 2000 to to
High School Diploma:
Zespol Szkol Ekonomicznych (Economic School) - Rzeszow Poland,
GPA:
Expected in 6 months in 2005 to to
English as a Second Language: English
Joliet Jounior Collage - Joliet IL,
GPA:

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Resume Overview

School Attended

  • Zespol Szkol Ekonomicznych (Economic School)
  • Joliet Jounior Collage

Job Titles Held:

  • Store Manager
  • Hosstes Waitress
  • Store Manager
  • Cleaning Lady
  • Shift Restaurant Manager

Degrees

  • High School Diploma
  • English as a Second Language

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