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Store Manager Resume Example

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STORE MANAGER
Professional Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of manufacturing and sales operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Skills
  • Relationship building and management
  • Order management
  • Training and Development
  • Goals and Performance
  • Bank deposit procedures
  • Opening and closing procedures
  • Store displays
  • Personnel development
  • Team leadership and coaching
  • Maximizing Profitability
  • Store Management
  • Customer Relations
  • Merchandising
  • Vendor management
  • Hourly shift management
Work History
06/2019 - CurrentStore Manager | Company Name - City, State
  • Oversaw, trained and encouraged multiple sales people, promoting culture of efficiency and performance.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Cross-trained existing employees to maximize team agility and performance.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels by at least 11%.
  • Managed scheduling and task delegation for 6 to 10-member sales and warehouse team.
  • Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality and safety.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
  • Oversaw inventory control levels and verified storage and organization processes were upheld correctly.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Managed resource allocation and scheduling of all employees.
  • Ensured consistent management of inventory levels and fostered product loss control.
  • Kept detailed records of inventories and merchandise inventory transactions.
06/2018 - 06/2019Operations Manager | Company Name - City, State
  • Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
  • Implemented new learning strategies depending upon employees' skill levels.
  • Analyzed effectiveness of training programs at all levels and recommended updates.
  • Developed surveys to identify training needs based on projected production processes and changes.
  • Directed training programs and development paths for managers and supervisors.
  • Organized and edited training manuals, multimedia visual aids and other educational materials.
  • Trained new hires to perform cross-training exercises with experienced workers.
12/2017 - 06/2018Marketing Manager | Company Name - City, State
  • Helped incorporate product changes to drive customer engagement and firm profits.
  • Built brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Developed creative sales tools, including presentations, trend reports, kitted assets, and product data sheets.
  • Capitalized on industry and marketplace trends to strategize solutions and enhance business operations.
  • Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
09/2016 - 12/2017Server | Company Name - City, State
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Bussed and reset tables, working efficiently to keep dining room and work areas clean.
Education
University of South Alabama, City, StateNo Degree: Business Administration And Management
  • Coursework in Business Communication, Marketing and Operations.
James H. Faulkner State Community College, City, StateNo Degree: Business Administration And Management
  • Member of Pi Kappa Phi fraternity of academic excellence.
Auburn University, City, StateNo Degree: General Studies
05/2007Theodore High School, City, StateHigh School Diploma:
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Resume Overview

School Attended

  • University of South Alabama
  • James H. Faulkner State Community College
  • Auburn University
  • Theodore High School

Job Titles Held:

  • Store Manager
  • Operations Manager
  • Marketing Manager
  • Server

Degrees

  • No Degree : Business Administration And Management
    No Degree : Business Administration And Management
    No Degree : General Studies
    High School Diploma :

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