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Store Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Accomplishments
  • Exceeded monthly store sales goals 8 months in a row.
  • Supervised team of 85 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Earn the United 100 for 3 quarters and 1 Year award.
  • Saved over 30,000 dollars on monthly headset and extension cost.
Skills
  • QUALIFICATIONS Windows, Power Point, Excel, Access, Internet, Typing, Outlook,
  • Installing Updated Software for Uscan Motorola 9590 and TC75.
  • Repairing Motorola David Clark Headsets.
  • Calling flights In Range for Ramp Service
  • Microsoft Office
  • Uscan Software
  • David Clark Headsets Repair
  • Ramp Safety and traffic Regulations
  • Budgets
  • Coaching
  • Customer servic
  • Hiring
  • Inventory
  • Managing
  • Market
  • Access
  • Excel
  • Microsoft Office
  • Outlook
  • Power Point
  • Windows
  • Motorola
  • Negotiation
  • Payroll
  • Policies
  • Processes
  • Repairing
  • Safety
  • Sales
  • Selling
  • Scheduling
  • Staffing
  • Supervising
  • Typing
  • Team leadership and coaching
  • Order management
  • Relationship building and management
  • Maximizing Profitability
  • Store Management
  • Goals and Performance
  • Sales expertise
  • Personnel development
  • Customer Relations
  • Training and mentoring
  • Excellent customer service skills
  • Team Building
  • Operations
Certifications
  • Microsoft Office
  • Uscan Software
  • David Clark Headset Repair
  • Ramp Safety and traffic regulations
Professional Summary

Determined and responsible Supervisor with more than 25 years of success boosting efficiency and streamlining procedures for Management groups. Focused on smoothly overseeing financial, personnel and operational facets. Effectively balance targets with resources and optimize long-term success.

Work History
Brighton Collectibles - Store Manager
Industry, CA, 08/1996 - 11/2001
  • Helped in training scheduling, hiring and supervising other McDonald employees.
  • I also train and manage assistant managers and appoint crew leaders but this generally depends upon the size of the restaurant.
  • I was also responsible in the payroll, periodic reviews on employees and provide some disciplinary action.
  • As a fast-food manager all food preparation aspects, cooking, and cold prep as well as storage and food disposal.
  • Supervised to make sure that orders are completed in a timely manner and are properly served.
  • I also performed inventory and order supplies and foods needed in the restaurant.
  • We also provided good customer service, including serving and completing all orders quickly, maintaining courteousness and being efficient, maintaining a clean restrooms, restaurants and parking areas.
  • I also responded on their customer’s queries, complaints and comments.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Rotated merchandise and displays to feature new products and promotions.
  • Protected store from loss or theft by setting and enforcing clear security policies.
Colas - Sales Manager
Hampton, VA, 11/2001 - 03/2006
  • Meeting Sales Goals, Negotiation, Selling to Customer Needs, Motivation for Sales, Sales Planning, Building Relationships, Coaching, Managing Processes, Market Knowledge, Developing Budgets, Staffing.
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Organized promotional events and interacted with community to increase sales volume.
  • Aggressively pursued competitive accounts by differentiating company from competitors.
Landmark Aviation - Ramp Service Supervisor
Savannah, GA, 03/2006 - Current
  • Ramp Service Supervisor and utilizing Uroc Staffing tool Manpower.Responsible for ensuring on-time performance as applies to ramp operations.
  • Ensure baggage, cargo and mail handling operation accuracy.
  • Motivate fellow team members.
  • Assign daily job duties to ramp agents to ensure a smooth operation.
  • Assist with new-hire on-the-job training.
  • Compliance with the rules of the ramp and all other safety policies and procedures.
  • Communicate with fellow management regarding regular and irregular operations.
  • Communicate with flight crew regarding departure instructions.
  • Able to perform push-back operation and long tows of aircraft.
  • Qualified to perform and train with daily duties, such as connecting ground power.
  • Use headset system to communicate with flight deck on towing in, pushing out and long tows of aircraft.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Assisted with training and development of team members.
  • Updated job knowledge by attending various workshops, training sessions and educational opportunities, including Uroc RSOC and Launch Pad.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Monitored team's performance and gave feedback when necessary.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
Education
Passaic County Community College Paterson, NJ Expected in 07/2007 High School Diploma : - GPA :

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Resume Strength

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Resume Overview

School Attended
  • Passaic County Community College
Job Titles Held:
  • Store Manager
  • Sales Manager
  • Ramp Service Supervisor
Degrees
  • High School Diploma

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