LiveCareer-Resume

store consultant resume example with 9 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

I have over 20 years of Management and Customer Service in the retail sector. I have knowledge and implemented the following: Day to Day operations, Customer relations, shipping, receiving, Daily financials, schedule, Hiring and training individuals and Maintained knowledge of current sales and promotions and shared best practices for sales to improve store sales.

Skills
  • Assistant manager with a record of successfully contributing to team goals. Inventory management
  • And merchandising experience. Dependable, hardworking individual with a strong work Ethic.
  • Accomplished Assistant Manager promoting more than 10 years of expertise in the retail sector.
  • Determined and passionate with excellent capabilities in scheduling and creating a positive working
  • Environment.
  • Assist the store manager in the Day to day operations of the store as well as product placement and
  • Merchandising. Extensive experience in inventory management and shipping and receiving products.
  • Experienced Supervisor knowledgeable about sales operations, team leadership and training.
  • Dependable and punctual team player with top-notch abilities in planning, managing and evaluating
  • Work. Offering over 10 years of experience.
  • SKILLS
  • Assistant Manager with more than 20 years of experience in the retail sector. Assist the store
  • Manager in day to day operations.
  • With accurate money handling and all banking procedures. More than 10 years of staff training and
  • Development with excellent Employee relations and communication skills.
  • Hiring, Training and managing more than 5-10 employees at a given time.
  • Proficient in Inventory management, merchandising, vendor DSD drop and
  • Receiving and executing product placement in a timely manner.
  • Assistant Manager, Office
  • Banking, Payroll
  • Cash Handling, Policies
  • Cash register, Purchasing
  • Closing, Quick
  • Communication skills, Receiving
  • Credit, Retail
  • Customer relations, Retail Management
  • Customer Service, SALES
  • Dependable, Sales Management
  • EMPLOYEE RELATIONS, Scheduling
  • Financials, Shipping
  • Hiring, Staff training
  • Inventory management, Supervisor
  • INVENTORY, Teacher
  • Team leadership, Team player
  • Team Building
  • Managing
  • Marketing
  • MERCHANDISING
  • Microsoft Excel
  • Money
  • Employee supervision and motivation
  • Store operations oversight
  • Store opening and closing procedures
  • Project management
  • Team-oriented
  • Sales professional
  • Staff training and development
  • Root cause analysis
  • Reliable
  • Risk management
  • Program implementation
  • Shift checklists
  • Operational budgeting
  • Retail inventory management
  • Outstanding communication skills
  • Employee training
  • Accurate cash handling
  • Financial administration
  • Supervision and training
  • Schedule management
  • Customer retention
  • Performance improvements
  • Recruiting and hiring
  • Cross-functional team management
  • Policy/program development
  • Profit and loss accountability
  • Sound judgment
  • Employee development
Experience
Store Consultant, 06/2018 to 12/2020
FedexCollege Station, TX,
  • To Day operations, Shipping, receiving, Daily financials, printing service, sales/customer service and store manager duties.
  • Completed 6 month SM training for FedEx Office.
Merchandiser Service Tech, 05/2020 to 12/2020
Lyon LivingSan Diego, CA,
  • Developed preventive maintenance procedures and schedules for all on-site equipment.
  • Offered repair or service options to help customers make decisions.
  • Tracked all changes and actions in computer-based documentation system.
  • Adhered to company and OSHA-defined protocols to promote workplace safety.
  • Facilitated new team member training on service processes to increase productivity.
  • Operated diverse range of mechanical and manual servicing equipment.
  • Monitored installations to maintain compliance with local codes and industry best practices.
  • Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
Assistant Manager, 11/2011 to 05/2018
Lyon LivingSmyrna, GA,
  • Dedicated employee who Interacted with customers as they entered the store to determine what their needs were.
  • Encouraged the sales staff to cross-sell complementary products and services to customers.
  • Immediately addressed problems with customers to promote quick and successful resolution.
  • Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Assigned work to team members based on company needs, personal strengths and job knowledge.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Operated a cash register for cash, check and credit card transactions with 100 % accuracy.
  • Welcomed customers into the store and helped them locate items.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand.
Assistant Manager, 01/2014 to 12/2017
Dollar General-TalcoCity, STATE,
  • Created monthly employee schedules so that each shift was properly staffed.
  • Followed company policies when opening the store for business and closing at the end of the day.
  • Educated employees on company policies, best practices and store opening and closing procedures.
  • Kitchen manager in charge of ordering supplies, food preparation, meal planning, purchasing all products for the facility.
  • In classroom planning, assistant teacher from ages 15 months to 6 years of age.
Education and Training
High school: , Expected in 2016 to Paris Junior College - ,
GPA:
High school diploma: , Expected in 1993 to Pearl High School - Pearl, MS
GPA:
Activities and Honors
Certifications
  • SALES (10+ years)
  • EMPLOYEE RELATIONS (10+ years)
  • INVENTORY (10+ years)
  • MERCHANDISING (10+ years)
  • OPERATIONS (10+ years)
  • Management (10+ years)
  • Scheduling (10+ years)
  • Training (10+ years)
  • Cash Handling
  • Team Building
  • Retail Management (10+ years)
  • Customer Service (10+ years)
  • Payroll (10+ years)
  • Retail (10+ years)
  • Microsoft Excel
  • Marketing
  • Store Management Experience
  • Sales Management
  • Kitchen Management Experience
,
Additional Information
  • XXXXXXXXX , Authorized to work in the US for any employer

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Resume Overview

School Attended

  • Paris Junior College
  • Pearl High School

Job Titles Held:

  • Store Consultant
  • Merchandiser Service Tech
  • Assistant Manager
  • Assistant Manager

Degrees

  • High school
  • High school diploma

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