store associate resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Diligent Health Administration major with 3 years of work experience. Aiming to leverage a proven knowledge of customer service, conflict resolution, customer communications, and surveillance skills to successfully fill the patient service representative role at your company. Frequently praised as efficient by my peers and managers, I can be relied upon to help your company achieve its goals.

  • Sales
  • Food Preparation
  • Product Knowledge
  • Customer Complaint Resolution
  • Invoicing
  • Store Merchandising
  • Teambuilding
  • Critical Thinking
  • Decision-Making
  • Good Telephone Etiquette
  • Customer Relationship Management
  • Complaint resolution
  • Excellent Communication
  • Problem-Solving
  • Effective Time Management
  • MS Office
  • Organization and Time Management
  • Excellent multitasking capability
Work History
Store Associate, 11/2020 - Current
Wegmans Food Markets, Inc. Medford, MA,
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Increased sales and customer satisfaction through personalized servicing.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Developed strong rapport with customers and created positive impression of business.
Event Security Officer, 06/2019 - 08/2020
G4s Ontario, CA,
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Permitted entry with escort for approved persons into secure locations.
  • Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
  • Participated in staff meetings, special events and professional development activities.
Camp Counselor, 06/2019 - 08/2020
Aza Evansville, IN,
  • Transported and escorted program participants to and from activities and on field trips.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Led groups of children safely through variety of camp activities.
  • Worked with children of varying age, interest, skill and developmental levels.
  • Coordinated, implemented and evaluated leadership program and related activities to promote beneficial camper outcomes.
  • Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
  • Taught campers outdoor-focused skills such as kayaking and rappelling to increase campers' self-reliance and confidence.
  • Implemented recreational activities to promote campers' physical health and encourage teamwork skills development.
  • Kept accurate records on participants' activity attendance, disciplinary actions and medication usage to improve camper documentation.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Factored-in abilities, needs and interests of participants in development of events and programs.
Bachelor Of Science: Health Administration, Expected in 2023
Penn State Harrisburg - Middletown, PA,
Status -

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Resume Overview

School Attended

  • Penn State Harrisburg

Job Titles Held:

  • Store Associate
  • Event Security Officer
  • Camp Counselor


  • Bachelor Of Science

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