LiveCareer-Resume

stocker resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Product displays
  • Proficient with planograms and schematics
  • Able to lift [Number] lbs.
  • Merchandise stocking
  • RF scanning devices
  • Boxing and labeling
  • Dependable and reliable
  • Inventory replenishment
  • Stockroom procedures
  • Office equipment proficiency
  • Senior leadership support
  • Employee coaching
  • Inbound and Outbound Calling
  • Business development understanding
  • Shipping and receiving understanding
  • Data entry
Experience
Stocker , 06/2020 - Current
H-E-B Lockhart, TX,
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Blocked and faced products on shelves and displays to meet company policies.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Ensured no damaged or expired items were placed on shelves.
  • Stocked shelves with items making sure items were not outdated and brought forward.
  • Arranged product on shelves following merchandising guidelines.
  • Stocked merchandise by UPC codes and read labels to match.
  • Broke down and discarded empty packaging and boxes after stocking products.
  • Maintained merchandise presentation by stocking and rotating merchandise.
  • Inspected items received for damage or other issues.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Used accurate and efficient storage procedures to shelve new merchandise and returned items.
  • Arranged and organized merchandise and supplies and identified shrink and damages to maintain work environment.
  • Maintained product line stock and inventory.
  • Disposed of expired and overripe items to eliminate health risks.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Operated tracking scanners to update and maintain accurate inventory information.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Replenished inventory with focus on addressing customer needs.
  • Verified product numbers with scanners and manual tracking.
  • Properly disposed of merchandise cartons and pallets to keep sales floor neat and orderly.
  • Tracked inventory usage, documented discrepancies and maintained overall count.
  • Bent, lifted, opened, and moved [Type] products weighing up to [Number] pounds.
  • Performed daily inventory cycle counts and assisted with full audits.
  • Identified misplaced products on shelves and returned to correct spot locations to keep floor organized and presentable.
  • Removed packaging, confirmed price data and affixed advertising stickers to prepare products for display.
  • Carried and secured customer purchases in vehicles.
  • Monitored livestock health and informed ranch manager of issues.
  • Assisted with backroom organization by replacing products, fixtures and other equipment.
  • Utilized inventory management system to complete bin audits, work inventory exceptions and correct shelf capacities.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Complied with company standards of ethics and integrity by implementing action plans and executing business processes and practices.
  • Palletized products for shipping or transfer to sales floor.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Added incoming items to inventory using company software.
  • Updated signage to reflect current pricing and promote target merchandise.
  • Secured products during transport to prevent damage.
  • Loaded and unloaded delivery vehicles to maintain inventory.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Read and adhered to supervisor instructions and printed pull sheets.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Maintained current and accurate inventory by completing daily cycle counts and monthly audits.
  • Reviewed planograms and end cap placements to properly merchandise items.
  • Loaded, unloaded and moved heavy products using material loading equipment.
  • Reviewed sales promotion information and plan-o-grams to follow for product display.
  • Applied pesticides and other chemicals to manage plants and insect populations.
  • Verified invoices against delivered merchandise to drive shipment accuracy.
  • Leveraged policies, data and resources to complete work assignments and priorities.
  • Notified supervisor of spills for quick clean-up and remediation.
  • Leveraged lift equipment to pull items from stock and add shelves and bins.
  • Factored in special circumstances and routine needs when placing new supply orders.
  • Operated [Type] office equipment and technology, tracked stock inventory and reported accidents and damages.
  • Informed [Job Title] of malfunctioning equipment and [Type] tool, enabling quick, efficient remediation to keep workers engaged.
  • Facilitated business goals by [Action] and [Action] to drive results throughout store team.
  • Streamlined [Type] and [Type] processes, which led to [Number]% increase in productivity for [Number]-person team.
Returns Clerk, 04/2004 - 03/2020
Mcquay International Walpole, MA,
  • Cleaned and disposed of boxes and packing material to maintain general housekeeping.
  • Examined merchandise to determine problems and evaluate for possible solutions or repair.
  • Repaired products to highest quality level, re-boxed and labeled for shipment to liquidation or resale companies.
  • Exercised safety precautions to prevent injury or damage to products and equipment.
  • Partnered with UPS and FedEx to schedule returned products for pick up and ship replacements.
  • Triaged products for functionality and assessed visible conditions to determine resale eligibility.
  • Reported discrepancies or product damages to maintain accuracy and efficiency goals.
  • Checked packaging to verify good quality, no damage and acceptable appearance.
  • Rotated through various departments to meet demands of business.
  • Leveraged computer, RF and powered equipment to put away and pull orders.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Defused escalated situations to retain customer satisfaction and loyalty.
  • Entered customer orders in [Software] to document sales.
  • Managed [Type] product returns professionally and quickly to maintain customer satisfaction.
  • Consistently received [Number]% rate of customer satisfaction.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Welcomed customers, offering assistance to help find store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Scanned items and checked pricing on cash register for accuracy.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Managed cashier shifts and breaks.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Placed merchandise in bags or boxes and gave packages to customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Helped customers find store locations and complete purchases.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Processed returned items in accordance with store policy.
  • Stayed up to date on current item discounts to support promotions.
  • Redeemed promotional coupons and food stamps and figured discounts.
  • Counted product stock to maintain inventory records.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Supervised more than [Number] cashiers and associates to maximize performance, efficiency and service levels.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Prepared special orders for shipment.
  • Monitored exits for security issues.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Prepared food, including [Type], [Type] and [Type] items.
  • Restocked [Location] with silverware, straws, napkins and condiments.
  • Filled beverages and delivered food to customers by [Action].
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
  • Cross-trained in [Type] and [Type] roles in order to provide skilled backup for team members.
  • Collaborated with senior management to optimize teams with department transfers and promotions for skilled workers.
  • Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Distributed new merchandise efficiently to different departments.
  • Worked in competitive team environment to exceed revenue quotas, meeting monthly quota of $[Amount].
  • Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
  • Arranged updated promotional displays every [Timeframe].
  • Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
  • Set up catering for up to [Number] people regularly by recording requested menu items, scheduling delivery time and relaying to kitchen.
  • Operated [Type] equipment to lift and transport stock.
  • Facilitated change from [Software] to [Software], effectively assisting with employee training without decreasing overall sales.
Mailroom Clerk, 03/1996 - 05/2003
Pennymac Tampa, FL,
  • Operated mail processing equipment and manually sorted mail.
  • Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
  • Weighed parcels, calculating costs based on type, total weight, and final destination.
  • Placed mail into appropriate PO boxes.
  • Assisted customers in receiving oversized parcels by carrying items inside.
  • Obtained signatures from recipients to release registered and special delivery parcels.
  • Delivered mail to residents and business within assigned area.
  • Recommended and sold services such as insurance and tracking.
  • Drove retail sales by promoting and selling stamps, envelopes and money orders.
  • Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
  • Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on sacks and bins.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
Education and Training
High School Diploma: , Expected in 06/1980
-
Sparta Senior High School - Sparta, MI
GPA:
Status -

Math,English and typing

  • Completed continuing education in [Subject]
High School Diploma: , Expected in 06/1980
-
Kent Skills Center - Grand Rapids , MI
GPA:
Status -
  • Major in [Subject]
: Hotel Management , Expected in
-
Davenport College - Grand Rapids , MI
GPA:
Status -

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Resume Overview

School Attended

  • Sparta Senior High School
  • Kent Skills Center
  • Davenport College

Job Titles Held:

  • Stocker
  • Returns Clerk
  • Mailroom Clerk

Degrees

  • High School Diploma
  • High School Diploma

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