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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Complete efficient and well-organized stock replenishment with appealing displays to drive sales. Smoothly locate and palletize desired stock to support timely floor stocking. Driven and team-oriented with good sense of business and customer needs. Dedicated server well-versed in food and beverage operations as well as guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. High energy restaurant worker skilled at welcoming guests and overseeing efficient dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Looking to move into an office setting as a receptionist.

Skills
  • Customer/Client Relations
  • Memorization And Recall
  • Conflict Resolution
  • Customer And Client Relations
  • Documentation And Reporting
  • Security Awareness
Work History
04/2020 to Current Stocker Hyatt Hotels Corp. | Bonita Springs, FL,
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
  • Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Created balanced pallets to support efficient and safe sales floor replenishment.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Unloaded arriving product stock and moved to store display areas.
  • Checked and pulled defective or expired products from shelves.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Greeted customers and directed to requested products.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Maintained neat, orderly and safe work space.
  • Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
  • Updated pricing and signage to complete product displays and educate customers.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Presented store update suggestions and layouts to management and stakeholders.
  • Worked with managers and advertising directors to optimize promotions.
  • Developed merchandising strategy to efficiently move overstock.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
  • Monitored and replenished display inventory and restructured according to available stock.
10/2019 to 04/2020 Dietary Aide Grand Living At Lake Lorraine | Georgetown, TX,
  • Patiently and compassionately assisted patients requiring assistance eating meals.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Quickly and accurately served specific meals to patients with special dietary needs.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Documented clinical findings and entered pertinent health data for processing, recordkeeping and use by other medical professionals.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Refilled condiments on each table when running low.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Completed efficient table resets by wiping down surfaces and refilling condiments.
11/2017 to 10/2019 Hostess/Server Tony C's Coal Fired Pizza | Round Rock, TX,
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Resolved and escalated customer issues quickly to uphold strong customer relations standards.
05/2017 to 10/2017 Team Member All Star Sports | City, STATE,
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Sought out ways to go above and beyond job requirements.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Counted cash in register drawer at beginning and end of shift.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Processed payments and counted change to complete transactions.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Cooked batches of food according to standard recipes.[';]l;p
  • Used varied meal preparation methods to create preselected food offerings for catering clients.
  • Minimized theft by maintaining secure cash and other forms of payment control throughout arcade.
  • Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters and equipment.
  • Assisted with game technical and mechanical issues and offered playing instructions to enhance guest enjoyment.
  • Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
  • Notified supervisor of defective machines and recorded malfunctions and repairs to maintain required records.
  • Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
Education
Expected in 05/2020 Associate of Arts | Unknown Butler County Community College, El Dorado, KS GPA:
Expected in 05/2019 High School Diploma | Eisenhower High School, Goddard, KS GPA:

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Resume Strength

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  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Butler County Community College
  • Eisenhower High School
Job Titles Held:
  • Stocker
  • Dietary Aide
  • Hostess/Server
  • Team Member
Degrees
  • Associate of Arts
  • High School Diploma

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