Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated STNA committed to providing optimal patient care and support while assisting medical staff with meeting critical needs. Skilled in collecting specimens, cleaning rooms and managing dietary needs. Excellent communication and organizational skills combined with dependable, forward-thinking approach.

Skills
  • Medical records management
  • Specimen collection
  • Regulatory compliance
  • Medical terminology knowledge
  • Infection control procedures
  • Grooming and bathing assistance
  • Preparing meals
  • Patient relations
  • Calm and level-headed under duress
  • Charting expertise
Experience
05/2021 to Current STNA Hempfield Manor | Greensburg, PA,
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Used clinical skills to conduct lab draws, assess vital signs, complete glucose evaluations and treat pre-and post-operation patients.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
09/2020 to Current Housekeeper Wesley Enhanced Living | Warrington, PA,
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
05/2005 to 08/2008 Server Holiday Inn Club Vacations | De Soto, MO,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
06/2006 to 10/2007 Server Holiday Inn Club Vacations | New Orleans, LA,
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Greeted newly seated guests quickly and efficiently.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Reviewed identification for patrons before serving alcoholic drinks.
Education and Training
Expected in 05/2005 High School Diploma | Walnut Hills High School, Cincinnati, OH GPA:
Expected in CNA t | Alia Healthcare, Cincinnati, OH GPA:

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Resume Overview

School Attended

  • Walnut Hills High School
  • Alia Healthcare

Job Titles Held:

  • STNA
  • Housekeeper
  • Server
  • Server

Degrees

  • High School Diploma
  • CNA t

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