Results-focused management professional offering 9 years of progressive leadership experience, that is critical to operational success. Focused Operations Manager successful in fulfilling contractual requirements and process improvement. Remains calm and poised even in high-pressure situations.
Duties include: Personnel Management, create a fair and equal working environment for all employees. Maintain a safe work environment. assure accurate vehicle testing to include tampering detecting and referee calls to ADEQ. Assure the best customer service by handling of customer complaints in a professional and timely manner. Minimizing cash overages and shortages. assuring a flow of traffic volume to meet all contractual obligations are met while also minimizing the potential for vehicle damage. submitting weekly and daily reports to include payroll. Enforce all company policies and procedures through briefings and monthly meetings and taking disciplinary action when needed. I started with Gordon Darby as an Inspector, then promoted to Technical Adviser. With time I was promoted to Assistant Manager and shortly after was promoted to station manager. I have managed 7 different stations and assisted at 3 other stations both large and small. This has assisted me in acquiring extensive emissions experience.
performed duties of employees on vacation. Drove Front end loaders to ramps and moved controls in order to discharge loads of wet salt into Kiln Dryer or onto conveyors and load container trucks. Monitored loading processes in order to ensure that materials are loaded according to specifications. Processed thousands of tons of salt per minutes through the kiln dryer used to process water softener pellets. Fork lift operator for shipping and receiving. Reviewed new customer orders and requests and manually entered data into a centralized database. Manually created shipments, assigned carriers and dispatched shipments. Coordinated rush orders and order changes. Resolved problems for customers, warehouses and carriers. Produced bills of lading and updated shipment status information. Oversaw the organizing and product storage in stockyard areas.
Increased profits by developing, initiating, and managing the Automotive Detail Department for the Dealership. Managed team of two Professionals. Supervised schedules, quality and on time delivery of vehicles. Washed, waxed and buffed the exterior of vehicles. Dried car surfaces using air compressors and cloths. Vacuumed car interiors to remove dirt and debris and cleaned upholstery and surfaces. Contributed to repeat and referral business by using strong customer service.
Washed, waxed and buffed the exterior of vehicles. Dried car surfaces using air compressors and cloths. Vacuumed car interiors to remove dirt and debris and cleaned upholstery and surfaces. Organized work records and filed reports.
Followed checklists to verify that all important parts were examined. Serviced air conditioning, heating, engine-cooling and electrical systems. Examined vehicles to determine the extent of damage or malfunctions. Operated pneumatic tools and air compressors.Organized work records and filed reports. I started on the Mobile wash truck and after a short time was promoted to Lot Attendant. I was promoted to the new car get ready dept shortly after.
Fuel and Ignition Systems coursework. Coursework in Mechanical and Electrical Engineering. Engine rebuild and Automatic transmission rebuild.
four years in General Auto motive repair and advanced auto rebuilding with top honors in these areas. Preventative Maintenance Inspection training. Fuel and Ignition Systems coursework
four years of electricity and Electronics with top honors in these areas. Coursework in DC Electricity, AC Electricity and Electronics Theory, Ohms Law and reading schematic diagrams and building complete circuit boards. Trouble shooting wiring circuits. I received a letter of recommendation from my Electronics teacher to attend Devry. Perfect attendance.
Took elective in Coursework in Machine Tool Operations and Industrial Manufacturing.
Perfect attendance record.
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