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Station Manager Resume Example

Resume Score: 100%

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STATION MANAGER
Summary

Dedicated and hardworking Manager whose wide-ranging background includes 15 years as a Airline Supervisor. Focused on Airline and Management, as well as streamlining operations to promote organizational efficiency. Skilled in staff training and development. Highly pro-active with over 13 yrs. of management and supervisor experience. Exceptional communication skills. Expert in professional communication, public speaking and presentation. Extremely knowledgeable in media relations.

I am looking forward to the opportunity for growth and stability with your company using my exceptional skills and knowledge.

Highlights
  • Safety-oriented
  • Superior communication skills
  • Team player
  • Conflict resolution
  • Skilled multi-task
  • Excellent judgment
  • Adaptable
  • Safety checks
  • Organized
  • Security checks
  • Fast learner
  • Staff training and development
  • Data management
  • Scheduling
  • Application of risk-management principles
  • Focus on diverse responsibilities
  • Valid U.S. passport
  • Airport security clearance
  • Aviation operations experience
  • Interpersonal skills
Experience
Allegiant AirlinesMay 2006 to July 2010 Station Manager
Laredo, Texas
  • Oversee any function relating to flight operations, scheduling, accounting, audits and update quarterly reports for D.O.D Make sure most updated information as far as Security Directives are properly and readily available at the airport operations.
  • Responsibilities include, hire, recruit and train individuals for cross-utilization agents.
  • Certified GSC, Station Trainer, Leadership Certification.
  • Implemented airfield safety procedures to ensure a safe operating environment for personnel and aircraft operation.Inspected aircraft for defects and malfunctions, according to pre-flight checklists.
  • Loaded and offloaded luggage and cargo with the use of conveyor belts or forklifts.Marshalled and pushed back aircraft.Monitored the arrival, parking, refueling, loading and departure of all aircraft.Coordinated with agencies to ensure support of airfield management activities.
  • Ensured compliance with all Federal, State, Loca,l and foreign regulations.Ensured that all company procedures and Federal Aviation Regulations were adhered to.
  • Ensured the aircraft was clean and prepared for flight with provisions on board for the safety and comfort of the passengers.
  • Provided for the safety and comfort of passengers and satisfied their needs and requests, within the limits of sound operational procedures.Created training manuals targeted at resolving even the most difficult customer issues.
  • Reduced amount of employee overtime by [number]% by effectively delegating tasks.
  • Recruited, managed and mentored an average of [number] new customer service representatives per year.
  • Monitored the daily activities of customer support teams.
EMBASSY SUITES HOTELApril 2005 to December 2005Director of Sales
Laredo, Texas
  • Managed the complete redesign and launch of the company's website in 3 months.
  • Planned and negotiated media buys, including TV, radio, print and digital.
  • Implemented and evolved high-impact strategies to target new business opportunities and new markets.
  • Designed and created marketing collateral for sales meetings, trade shows and company executives.
  • Presented on current promotions to the public at events and tradeshows.
  • Established production schedules and communicated project status to stakeholders.
K.G.N.S TVOctober 2002 to November 2004News Anchor and Reporter, Producer
Laredo, TX
  • As a reporter developed, researched and wrote and edited stories for the day's programming.
  • Daily planning and organization of news segments and satellite interviews.
  • Directing and editing scripts for investigative news assignments.
  • Public speaker at community events.
  • Proficient in AP software and news channel rundowns.
MEXICANA AIRLINESSeptember 1997 to December 2000Supervisor
San Antonio, TX
  • Supervisor: Conducted and supervised overall airport operations.
  • Duties included ticketing, sales, reservations boarding at gates & departures, worked with immigration and U.S.
  • Customs inspectors.
  • Monthly statistical reports and payroll sheets.
  • Proficient in Centauro 21, SABRE airline systems.
  • Certified as a Ground Security Coordinator.
  • Announced flight status updates and information about gate changes over airport's system.
  • Checked baggage and collected baggage charges.
  • Processed reservations, coordinated stand-bys and monitored cabin availability.
  • Issued travel and hotel vouchers for passengers on overbooked and canceled flights.
  • Printed itineraries and tickets for an average of 100 passengers per 110 minutes.
  • Determined flight close-out times and completed and verified flight forms.

    Education
    THE UNIVERSITY OF TEXAS1996Bachelor of Fine Arts: Communications/Public Relations SpanishSan Antonio, TX, BEXAR

    Communications/Public Relations Spanish Graduated in 12/14/96. During my time at the University I dedicated time as an active member of student organizations such as PRSSA (Public Relations Students of America) I also was a member of the Spanish Literature Club. Translated and edited from Spanish/English.

    Languages

    I am fluent in both English and Spanish. I am trained in simulcast translating in television's SAP programming.

    Skills

    Directing, editing, English, inventory, Leadership, Director, marketing, media relations, payroll, pricing, programming, Public Relations, Public speaker, public speaking, quality assurance, reporter, SABRE, sales, scheduling, scripts, Spanish, Supervisor, Training Specialist. Service oriented, hardworking,strong work ethic,passion for customer satisfaction, result oriented. I am a natural leader committed to operational excellence.

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    Resume Overview

    Companies Worked For:

    • Allegiant Airlines
    • EMBASSY SUITES HOTEL
    • K.G.N.S TV
    • MEXICANA AIRLINES

    School Attended

    • THE UNIVERSITY OF TEXAS

    Job Titles Held:

    • Station Manager
    • Director of Sales
    • News Anchor and Reporter, Producer
    • Supervisor

    Degrees

    • Bachelor of Fine Arts : Communications/Public Relations Spanish

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