Accomplished Executive with demonstrated ability to deliver mission-critical results. Program manager with twenty-three (23) years experience. Areas of expertise include; staff development, program development, special projects, process mapping, public speaking, elder abuse, advocacy, policy and procedure development. Skilled trainer and nationally recognized expert on Aging issues. Nominated for the Rosalie Wolfe Award.
*Created first ever national PSA on Elder Abuse
*Developed and implemented Multi Agency Regional Forums aimed at systemic advocacy and procedural change
*Researched and wrote the State's annual Elder Abuse Report (2005-2008)
*Multiple initiatives within the LTC Ombudsman program
*Prepared multiple legislative briefs
*Prepared multiple reports for the OAG on suspected Fraud
*Researched and wrote the CHFS Elder Abuse Report
*Extensive experience supervising multiple employees, as well as multiple programs
*Created new policies and procedure manual
*Implemented program consistency standards statewide
*Ongoing assessment of organizational training needs
* Responsible for the creative design of prominent public awareness project regarding elder abuse
Serve as the head of the Office of State Long Term Care Ombudsman. Supervise staff and local program contracts. Develop policies and procedures aimed at improving the lives of long term care residents. Provide independent advocacy. Recommend changes in laws and policies to benefit residents of long term care. Develop and provide trainings to partnering agencies inside and outside of state government. Keynote speaker at numerous conferences. Conduct multiple public speaking engagements, and training events on elder abuse, advocacy, resident rights, employee and caregiver burnout. Initiate and carry out personnel actions. Track data, monitor trends, and develop enhanced programming.
Served as the Elder Abuse Specialist for Kentucky. Developed policies and procedures for adult protective services. Provided case consultation and assistance to staff statewide. Coordinated the statewide grassroots advocacy groups known as "local coordinating councils on elder abuse". Appointed to serve on the State's Elder Abuse Committee. Chaired pub awareness and resources development sub committee. Conducted multiple trainings and public speaking events.
Conducted investigations for the Division of Special Investigations within the Office of Inspector General. Investigations included Medicaid Fraud and Abuse, employee misconduct, and other special investigations as assigned. Investigative results were prepared and delivered to the OAG for prosecution.
Served as the counselor for convicted female juvenile offenders at a Day Treatment Program. Provided innovative individual, group and family counseling to assist in the success and personal ownership of the youth. Developed treatment plans, prepared court reports, secured follow up services and resources for the youth and their families to assist in successful re-integration into the community.
Identified cases of child abuse; physical, sexual, neglect and dependency. Connected families with appropriate services needed for safety, independence, mental health, domestic violence and addiction needs. Helped create the first interactive parenting classes in Louisville which involved parents and their children. Received multiple promotions during my tenure. Prepared cases and testified in court proceedings.
Recommended for and completed field of study in Certified Public Management. Courses of study included; Conflict Resolution, Goal Setting, Quality Performance Measures, Budgeting, Leadership, Motivation, and Team Building.
Graduate of the University of Louisville with an Associate Degree in History and Sociology, and a Bachelor of Science Degree in Educational Psychology Counseling and Guidance. Special focus on chemical dependency, academic advising and Geriatrics.
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