Virtual bank customer service representative. Assisting customers with their daily needs to accessing accounts here at State Farm Bank. Making transfers, wires, ACH handling for customers on day to day bases with their funds in accounts to other institutions. Assisting customers with home loans, vehicle loans, and personal deposit accounts. Providing remarkable customer service to customers who need assistance. Ability to multitask while handling large deposit accounts and assisting customers with concerns they may have with their personal accounts.
Employed by Verizon, sold customers who were eligable for Verizon's products such as home internet, telvision, and cellular devices. Sold international coverage plans to customer based on their needs to call overseas without them being charged high rates for making phone calls. Updated customers information based off any new information provided by customers. Was monitored by quality team who evaluated all calls that were recorded, recieved above average for quality percentages.
Was hired as crew member shortly after working i was promoted as a crew trainer. My responsibilities as crew trainer were to run shift as managers needed when they were in meetings. Work in fast paced enviroment with accurately completing all of the customers needs. Cook , produced customer meals with accuracy as to how requested. Customer service, dealing with the customers in person, handling their money, preparing their food, and delievering with assurance of accuracy of order.
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