Detail-oriented human resources professional who excels under tight deadlines, while anticipating and averting potential problems by proactively streamlining processes.
Devised a successful recruiting plan for new call centers, which resulted in numerous new employees.
Analyzed employment-related data and prepared required reports.Conducted reference and background checks on all job applicants.Developed creative recruiting strategies that met anticipated staffing needs.Communicated the duties, compensation, benefits and working conditions to all potential candidates.Managed all phases of recruitment, including defining hiring management needs and posting available positions.Created new employee self-evaluation forms that focused on employee performance, competencies, engagement and development.Contacted all job applicants to inform them of their application status.Recruited for various positions across multiple sites in the Cincinnati / Dayton area.Built social networks to find qualified candidates.Thoroughly explained the employee handbook during new employee orientations.Supplied tools, resources and education to company managers to enhance their skills.
Opened new customer accounts, including checking, savings and lines of credit.Balanced daily cash deposits and bank vault inventory with a zero error rate.Assembled in-store marketing displays.Processed cash withdrawals.Trained employees on cash drawer operation.Adhered to Mid USA security and audit procedures.Researched and resolved customer issues on personal savings, checking and lines of credit accounts.Examined checks for identification and endorsement.Entered member transaction data into the online banking software.Processed treasury, tax and loan payments.Processed treasury, tax and loan payments.Reported daily averages and shortages to the operations department.Supplied tellers with coin and currency as needed.Maintained confidentiality of bank records and client information.Directed specific questions to appropriate branch personnel.Delivered prompt, accurate and excellent customer service.
Routinely met with students' parents regarding in-class issues and learning interruptions to discuss solutions.Performed student background reviews to develop tailored lessons based on student needs.Established and enforced rules for behavior and procedures for maintaining order among a class of 12 students.Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty.Created and enforced child-based hands-on curriculum to promote student interest and receptive learning.Combined discipline plan with effective measures and various lesson plans to increase concentration, participation, and progress student accountability.Earned positive verbal/written feedback from parents regarding classroom instruction and student learning success.Designed lesson plans focused on age and level-appropriate material.Developed interesting course plans to meet academic, intellectual and social needs of students.Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.
Described use and operation of merchandise to customers.Received and processed cash and credit payments for in-store purchases.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Exceeded targeted sales goals. Placed special merchandise orders for customers.Shared product knowledge with customers while making personal recommendations.Demonstrated that customers come first by serving them with a sense of urgency.Worked as a team member to provide the highest level of service to customers.Maintained friendly and professional customer interactions.Verified that all merchandising standards were maintained on a daily basis.
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