Staffing Coordinator Supervisor Resume Example
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STAFFING COORDINATOR SUPERVISOR
Summary
Highly-focused and ambitious administrative professional bringing 8+ years management experience with extensive customer service, public relations and philanthropic background. Astute and proactive problem-solver possessing elevated business and operations acumen honed through progressive career history, diverse industries knowledge and accomplished education. Talented in key HR functions, spanning employee hiring, training, development and retention-promoting relationship building. Pursuing opportunities to leverage advanced competencies and deliver valuable contributions.
Skills
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Experience
Craft Brewers Alliance, Inc. | Seattle , WAStaffing Coordinator Supervisor07/2019 - 05/2020
Responsibilities include scheduling all shifts and keeping up communication with both client and staff. Direct supervisor for all RNs, LPNs and LNAs.
- Onboarded and trained more than 20 new employees.
- Facilitated new hire on-boarding program by scheduling training initiatives, resolving issues and processing paperwork.
- Strengthened and enhanced processes for managing complaints by offering policy guidance advice and leading thorough investigations into incidents and concerns.
- Maximized HR efficiencies and maintained compliance with operational functions by performing background investigations, employment interviews, requisition posting, budgeting, statistical reporting, confidential document control and protocol development.
- Transformed underperforming and overstaffed department into trimmed-down and well organized staff.
Akron Children's Hospital | Youngstown , OHBar Manager07/2018 - 07/2019
- Strengthened financial controls to prevent theft and lost funds, maintaining highly accurate registers with balanced accounts.
- Supported servers by preparing specialty drinks for patrons in all areas of establishment.
- Controlled labor costs by adjusting schedules and workflows to better align with individual strengths and expected customer demands.
- Maintained tight financial controls with highly accurate daily registers.
- Worked with management to plan and implement special events to boost customer numbers and profits.
- Collected and polished glassware, keeping adequate stock for expected customer loads.
- Collected food, wine and appetizer orders from patrons and promoted upsell items.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Resolved escalated customer complaints quickly to maximize satisfaction and bar loyalty.
- Set effective employee schedules, maintaining coverage at peak times and minimizing labor costs.
Cracker Barrel | City , STATEEmployee Training Coordinator02/2014 - 07/2018
- Conducted new employee orientation to foster positive attitude toward organizational objectives.
- Evaluated effectiveness of training initiatives through key performance metrics to identify areas for improvement and plan correctively.
- Facilitated on-site staff training and developed processes and procedures to increase accuracy.
- Mentored and onboarded multiple staff members to establish top client satisfaction.
- Documented and maintained training records and database of all related curriculum materials.
- Improved performance at organizational, departmental and individual levels through continuous training program improvements and timely delivery.
- Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
- Promoted increased productivity through appropriate allocation of resources, budgets, inventories, training support and team building materials.
- Scheduled training sessions based on availability of classrooms, equipment and instructors.
Central Florida Behavioral Health Network Inc. | City , STATEMental Health Technician10/2011 - 12/2013
- Provided administrative support to clinical staff and managers.
- Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Educated patients, families, and caregivers on diagnosis, treatment, and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
- Provided excellent service to patients through personable communication.
- Supported patients by identifying and addressing mental health challenges.
- Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
- Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
- Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
- Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Communicated with clients and families in professional and respectful manner, effectively building lasting relationships.
Education and Training
University of Central Florida | City, StateAssociate of Science in Behavioral Sciences2010
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Resume Overview
School Attended
- University of Central Florida
Job Titles Held:
- Staffing Coordinator Supervisor
- Bar Manager
- Employee Training Coordinator
- Mental Health Technician
Degrees
- Associate of Science in Behavioral Sciences
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