Staffing Coordinator Supervisor Resume Example Heaven Sent HC LLC

STAFFING COORDINATOR SUPERVISOR

Summary

Highly-focused and ambitious administrative professional bringing 8+ years management experience with extensive customer service, public relations and philanthropic background. Astute and proactive problem-solver possessing elevated business and operations acumen honed through progressive career history, diverse industries knowledge and accomplished education. Talented in key HR functions, spanning employee hiring, training, development and retention-promoting relationship building. Pursuing opportunities to leverage advanced competencies and deliver valuable contributions.

Skills

Personnel information systems
Company leadership
Compliance

Relationship Development
Administrative support

Experience

Heaven Sent HC LLC | Nashua, NHStaffing Coordinator Supervisor07/2019 - 05/2020

Responsibilities include scheduling all shifts and keeping up communication with both client and staff. Direct supervisor for all RNs, LPNs and LNAs.

Onboarded and trained more than 20 new employees.
Facilitated new hire on-boarding program by scheduling training initiatives, resolving issues and processing paperwork.
Strengthened and enhanced processes for managing complaints by offering policy guidance advice and leading thorough investigations into incidents and concerns.
Maximized HR efficiencies and maintained compliance with operational functions by performing background investigations, employment interviews, requisition posting, budgeting, statistical reporting, confidential document control and protocol development.
Transformed underperforming and overstaffed department into trimmed-down and well organized staff.

TGI Friday's | Manchester, NHBar Manager07/2018 - 07/2019

Strengthened financial controls to prevent theft and lost funds, maintaining highly accurate registers with balanced accounts.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Controlled labor costs by adjusting schedules and workflows to better align with individual strengths and expected customer demands.
Maintained tight financial controls with highly accurate daily registers.
Worked with management to plan and implement special events to boost customer numbers and profits.
Collected and polished glassware, keeping adequate stock for expected customer loads.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Resolved escalated customer complaints quickly to maximize satisfaction and bar loyalty.
Set effective employee schedules, maintaining coverage at peak times and minimizing labor costs.

Cracker Barrel | Londonderry, NHEmployee Training Coordinator02/2014 - 07/2018

Conducted new employee orientation to foster positive attitude toward organizational objectives.
Evaluated effectiveness of training initiatives through key performance metrics to identify areas for improvement and plan correctively.
Facilitated on-site staff training and developed processes and procedures to increase accuracy.
Mentored and onboarded multiple staff members to establish top client satisfaction.
Documented and maintained training records and database of all related curriculum materials.
Improved performance at organizational, departmental and individual levels through continuous training program improvements and timely delivery.
Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
Promoted increased productivity through appropriate allocation of resources, budgets, inventories, training support and team building materials.
Scheduled training sessions based on availability of classrooms, equipment and instructors.

Central Florida Behavioral Health Network Inc. | Orlando, FLMental Health Technician10/2011 - 12/2013

Provided administrative support to clinical staff and managers.
Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Educated patients, families, and caregivers on diagnosis, treatment, and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
Provided excellent service to patients through personable communication.
Supported patients by identifying and addressing mental health challenges.
Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Communicated with clients and families in professional and respectful manner, effectively building lasting relationships.

Education and Training

University of Central Florida | Orlando, FLAssociate of Science in Behavioral Sciences2010

Resume Overview

Companies Worked For:

Heaven Sent HC LLC
TGI Friday's
Cracker Barrel
Central Florida Behavioral Health Network Inc.

School Attended

University of Central Florida

Job Titles Held:

Staffing Coordinator Supervisor
Bar Manager
Employee Training Coordinator
Mental Health Technician

Degrees

Associate of Science in Behavioral Sciences

Staffing Coordinator Supervisor Resume Example

Resume Score: 80%

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