GENERAL MANAGER | WAREHOUSE MANAGER | OPERATIONS MANAGER | SUPPLY CHAIN MANAGER Seasoned, results-oriented, and performance-focused professional, offering extensive experience in sales distribution and warehouse operations. Expert at ensuring customer retention, decreasing cost, and boosting revenue. Equipped with proven ability to implement innovative solutions to ensure client satisfaction, while maintaining and securing business profitability. Armed with exceptional communications and interpersonal skills essential in building strong rapport with colleagues and diverse professionals. Articulate communicator with working knowledge of Spanish.
Reynolds and Reynolds
Red Prairie JIT Inventory Management
Intuit Eclipse WMS
IBM Lotus Notes
Dynamics GP 10.0 Software
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Staff Manager01/2010 to Current Costco WholesaleSeattle Atlanta, WA GA
Hold responsibility in setting standards to incessantly maintain neat, clean, and safe working and shopping environment.
Perform daily assigned tasks such as opening of the store, deactivating alarms, checking notes from closing manager, preparing reports, managing staff, handling payroll, and checking sales plan.
Demonstrate sound knowledge in all facets of business operations, such as fresh foods and merchandising.
Collaborate with buyers in bidding adjustments to the quantity or type of merchandising purchases based on forecast or actual sales needs and location inventory.
Perform quality annual budget preparation in adherence with the set-forth guidelines from financial planning and regional direction.
Author weekly and periodical budget plans for sales and payroll, and examine schedule to ensure appropriate coverage meets the agreed budget
Identify and resolve staff concerns and supervise all workers duties.
Take charge of educating and maintaining culture, core values, and ethics, as well as building strong relationship by inspiring and motivating co-workers.
Preside over group meetings and address extreme circumstances in a fast-paced environment utilizing positive actions, polite tone of voice, and word choice to foster an encouraging atmosphere.
Utilize available tools to recruit diverse candidates and guarantee inclusion by use of certified interviewing practices in business imperatives.
Oversee training requirements and plans to ensure training is completed and adheres to the established standards.
Assess relevant safety issues of location, personnel, equipment, and facility; and perform investigations to resolve complaints, grievances, and potential violation of company rules
Apply techniques in driving sales, incorporating regional emphasis with areas of particular items.
Efficiently direct, organize, and arrange essential programs for successful location operations.
Direct merchandise movements and placements in accordance with the available quantities to boost sales.
Regulate expenses and reduce selling, general and administrative (SG&A) by evaluating reports and data as well as measuring productivity and goals
Surpassed members expectations by ensuring maintenance of merchandise standards, fresh foods, and ancillary businesses.
Initiated departmental / locational safety and security programs and conducted follow-ups to guarantee adherence with OSHA and Food and Drug Administration.
Played pivotal role in hiring and managing staff as well as facilitating effective and continuous training; thus leading them to supervisory and managerial positions.
Parts Manager01/2008 to 01/2010 Koch Machinery and Systems, LtdSmyrna, GA
Managed Parts department for the organizations in North American Region for Koch Machinery.
Assumed full accountability in creating and submitting reports, maintaining inventory, ordering stock, and refunding items to factory for dealership credit
Worked closely with service employees and technicians in providing updates on parts ordered, estimated time of arrival (ETA), freight charges, and back orders.
Parts Distribution ManagerLa Mesa RV CenterAtlanta, GA
General ManagerRight-Way Dealer Warehouse, Inc DIV FIVE STAR GROUPBrooklyn, NY
Education and Training
Certified Fork Lift Operator, OSHA USFC: Business ManagementState University of New York-Suffolk CollegeSelden, NYBusiness Management