and highly skilled professional with significant expertise garnered from both
military and civilian careers. Possess exceptional interpersonal skills which
facilitate partnering and team building at all levels. Communicate effectively
in both written and verbal formats with diverse individuals and groups. Use
audience-appropriate methods to convey information and data.
Oral and interpersonal skills
MSOFFICE (Word, Excel, PowerPoint, Outlook, etc.)
Time and attendance and travel databases
Editing and formatting documents
Worked with a team to put a process in place to create reports that were in 508 Compliance. Brought Agency up to standards and ensured reports were accessible to sight and hearing impaired.
03/2012 to 10/2014
Staff AssistantU.S. Internatioinal Trade Commission － Washington, DC
Directly provided administrative support to two divisions and advised supervisors and staff members on functions affecting the respective offices.
Managed time and attendance; and assisted members with leave, training, and travel inquiries.
Served as primary POC between facilities management, personnel office, security, supervisors, and staff.
Formatted confidential reports according to agency standards.
Maintained schedule and tracked progress of numerous reports.
Arranged meetings, teleconferences, and interviews and corresponded with management and staff via email, telephone, and in person.
Organized briefing materials in preparation for meetings.
Securely filed and organized personnel records and performed checks to ensure no errors or oversights.
Updated and maintained emergency contact lists for two divisions.
Provided guidance and assistance to internal and external customers and efficiently responded to inquiries via email, phone, and in person on behalf of divisions and the agency.
Resolved administrative problems and provided customer support and trusted solutions.
03/2006 to 12/2011
Staff Sergeant/ESPECIAL MISSIONS FLIGHT ATTENDANT
04/2002 to 02/2006
U.S. Air Force － Andrews Air Force Base, MD
40 hours per week, $56,746, Jebeh Lansanah, (678) 907-8635, Contact: yes
Executed administrative and inflight duties supporting special missions to airlift the Vice President, Secretary of State and other Cabinet members, and foreign dignitaries.
Served as unit Scheduler, Publications Controller, Government Purchase Cardholder, and Awards and Decorations Administrator.
ADMINISTRATIVE: Regularly briefed Cabinet members and foreign dignitaries during special airlift missions.
Worked jointly with executive aides to coordinate travel arrangements and support for dignitaries.
Established budget and monitored expenses for over 60 special airlift missions.
Analyzed files for errors and prepared reports for conducting briefings to staff and supervisors.
Served as Awards and Decorations Administrator, processed citations for over 300 staff members and additional units as needed.
Managed unit leave program, scheduled employee travel and training, staff meetings, and special events.
Worked closely with management on the unit recruitment program; assisted with constructing a thorough selection process.
Operated electronic management system: created and maintained personnel files, confidential records, correspondence, and training publications.
Government Purchase Cardholder, verified and completed purchases for unit supplies and equipment.
Served as lead flight attendant, planned and executed inflight activities to ensure suitable service for VIP personnel.
Provided scheduling, training, and travel support to commanding officer and unit members via email, telephone, and in person.
Master of Arts: Human Resources ManagementWebster University － St. Louis, MOHuman Resources Management
Bachelor of Science: ManagementUniversity of Phoenix － Tempe, AZManagement
Associates: Applied Science Hospitality ManagementCommunity College of the Air Force － Montgomery, ALApplied Science Hospitality Management
Associates: Applied Science Aviation OperationsCommunity College of the Air Force － Montgomery, ALApplied Science Aviation Operations
Multi-talented, detail-oriented and highly skilled professional with significant expertise garnered from both military and civilian careers. Possess exceptional interpersonal skills which facilitate partnering and team building at all levels. Communicate effectively in both written and verbal formats with diverse individuals and groups. Use audience-appropriate methods to convey information and data.
Job Announcement Number: MHCMP-1892805-MWD
Job Title: Staff Assistant
Series & Grade: GS-0301-11/11
U.S. Citizen: Yes
Veteran's Preference: 5 Points
Federal Employee: No
Highest Grade Level GS-0303-08
Security Clearance: Secret Security Clearance
AWARDS AND DECORATIONS
*Aerial Achievement Medal
*Air Force Commendation Medal
*Air Force Achievement Medal
*Air Force Outstanding Unit Award
*Combat Readiness Medal
*Air Force Good Conduct Medal
*National Defense Service Medal
*Global War on Terrorism Expeditionary Medal
*Global War on Terrorism Service Medal
*Air Force Longevity Service Medal
*Non-Commissioned Officer Professional Military Education Graduate
*Air Force Training