A detail-oriented Accountant with eight years experience effectively maintaining accurate accounting information for a mid-size organization. Passionate about providing exceptional customer service to internal and external customers through positive, consistent, quality performance.
Accounting operations professional
ERP (Enterprise Resource Planning) software
Superior attention to detail
Account reconciliation specialist
MS Office Suite
Strong communication skills
Exceptional customer service
01/2008 to Current
Staff Accountant/Financial AnalystBrilliance Publishing, Inc – 1704 Eaton Dr Grand Haven, MI 49417
Maintained integrity of general ledger, including the chart of accounts.
Month end closing champion: journal entries, account reconciliations, uploading trial balance to corporate system, closing local modules, etc.
Analyzed monthly balance sheet accounts for corporate reporting.
Owner of the registration and maintenance of sales tax in 29 states for two companies. Includes rate updates, collection accuracy, and reporting.
Accounts Receivable function back-up - Deposits, payment applications, customer maintenance.
Accounts Payable function back up - PO approvals, PO receipts, invoice entry, check runs, vendor maintenance.
Expense report processing and policy administrator.
Credit card program administrator.
10/2003 to 12/2007
Senior Customer Service RepresentativeMacatawa Bank – 15135 Whittaker Way Grand Haven, MI 49417
Processed customer transactions quickly, professionally, and accurately.
Vault Teller: balancing teller receipts, ordering cash, making deposits and tracking foreign currency.
Processed new customer accounts and performed routine maintenance on existing accounts.
Daily ATM balancing.
Scheduled staffing for special events and programs.
Received Customer Service Champion Award.
08/2001 to 08/2006
ServerSnug Harbor – 311 S. Harbor Dr Grand Haven, MI 49417 Performed
efficient, quality customer service in a busy restaurant.
Trained new employees.
Meticulously performed pre- and post-shift cleaning and prep work.
Side job: Deep cleaning of bathrooms and other areas as needed during non-restaurant hours.
BBA: Accounting Grand Valley State University - Allendale, MI
Associate of Arts: Accounting Muskegon Community College - Muskegon, MI