Looking for challenging and rewarding position where my experience will be further developed and utilized to the growth of your company. Desire a full time position with a career growth potential.
Active listening skills
Energetic work attitude
Large cash/check deposits expert
Inventory control familiarity
Computed Data Reports
Organized weekly sales reports for the sales department to track product success.Prevented store losses using awareness, attention to detail and integrity.Earned “Top Seller” for two consecutive quarters in 2010,2011Excelled in exceeding daily credit card application goals.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the storeManaged quality communication, customer support and product representation for each client.Guaranteed positive customer experiences and resolved all customer complaints.Maintained adequate cash supply in cash drawers in multiple checkout stations.Executed outbound calls to existing customer base resulting in 17Stocked and rotated inventory regularly.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Generated leads for new sales through telephone and email contact with customers.Trained 4 new employees quarterly. % increase in sales..
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Created new processes and systems for increasing customer service satisfaction.Excelled in exceeding daily credit card application goals.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.Cross-trained and provided back-up for other customer service representatives when needed.Resolved product issues and shared benefits of new technology.Expressed appreciation and invited customers to return to the store.Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.Served as the company's only bilingual Spanish/English customer service representative.Successfully interacted with customers and retail buyers to expedite orders.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.
Coursework in Business Administration and Organizational Development
Cash handling,,Professional and friendly,Careful and active listener,Multi-tasking,Strong public speaker,Critical Thinking, Customer Service,Telephone Skills.Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Minute Taking, Multi-Task Management, Organizational Skills,
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