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sr technical manager resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Technically sophisticated professional with 17 years of extensive experience in Software Development & Designing, Project Management and Resource Management. Recognized and Awarded "Employee of the year" twice by current employer for contributions towards the company's growth. Well acquainted with education domain norms and project management practices to drive clients’ business needs. Adept at driving results while working in multi-functional & multi-ethnic teams spread across geographies.

Skills
  • Application Development using C#, .Net, .Net Core, MVC, SQL
  • API Design and Development
  • SOAP and RESTful Web Services
  • Design Patterns and Principles
  • Requirements Gathering and Analysis
  • Issue Resolution/Troubleshooting, Analytical Thinking and Problem Solving
  • Code Analysis and Review.
  • Process Improvement
  • Strong Interpersonal and Communication Skills
  • Customer Communication, Teamwork and Collaboration
  • Agile/Scrum Methodology
  • Continuous Integration Systems
  • Code and Quality Standards
Experience
Sr Technical Manager, 08/2019 to Current
AllyWilmington, DE,
  • Designed, coded and debugged software per business's policies, procedures and security requirements.
  • Utilized knowledge of applications, programming and systems functionality to assist employees with technical needs.
  • Troubleshot and resolved problems with programs and systems.
  • Assessed software problems and used troubleshooting tools to swiftly resolve technical issues.
  • Improved services and technologies through continued analysis of system performance.
  • Revamped existing system to improve functionality or repurpose for new requirements.
Sr Technical Manager, 08/2013 to 08/2019
Motorola SolutionsBrooklyn, NY,
  • Adeptly managed end-to-end development of software products from requirement analysis to system study, designing, estimations, coding, testing, debugging, documentation and implementation.
  • Identified and Managed resources needed to complete tasks, resolved issues with personnel and maintained deliverable estimates.
  • Oversaw daily workloads and workflow for smooth operations.
  • Competent in providing effective resolution to customer queries related to products and improving relationship with the customer by anticipating customer future requirements, thereby ensuring a positive customer experience.
  • Led regular team meetings to communicate current business trends and relevant updates.
  • Reviewed candidate resumes and scheduled and interviewed potential new hires.
  • Supported HR staff with recruiting and retaining high-performing talent.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Conducted root causes analysis to develop corrective action plans.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Motivated team members to consistently achieve or exceed performance expectations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Proposed or approved modifications to project plans.
Sr. Software Developer, 08/2012 to 07/2013
AllyCharlotte, NC,
  • Analyzed solutions and coding fixes for software problems.
  • Delivered code to meet functional or technical specifications.
  • Participated in code review meetings, providing input on bugs, inefficiencies and potential solutions to emergent issues.
  • Collaborated closely with team members to keep projects on track and meet anticipated deadlines.
  • Identified issues in software processes and implemented optimization.
  • Tested software to alleviate bugs and troubleshoot issues prior to going live.
  • Modified existing software systems to enhance performance and add new features.
  • Participated in team meetings and provided input on deadlines, designs and enhancements.
  • Assisted clients and internal staff with troubleshooting to quickly resolve software issues.
  • Developed object-oriented web applications using C# programming language.
  • Utilized unit testing and other methods to enhance quality.
Sr. Software Engineer, 02/2012 to 08/2012
Heico CorporationChelmsford, MA,
  • Coordinated with project managers to meet development timelines and plan testing.
  • Analyzed solutions and coding fixes for software problems.
  • Developed web applications using variety of engineering languages.
  • Conducted full lifecycle software development from planning to deployment and maintenance.
  • Reviewed and modified unit and integration tests to improve software quality and reliability.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Sr. Software Developer, 04/2010 to 02/2012
InterraITCity, STATE,
  • Delivered code to meet functional or technical specifications.
  • Designed front-end and back-end solutions for test-driven development.
  • Participated in code review meetings, providing input on bugs, inefficiencies and potential solutions to emergent issues.
  • Modified existing software systems to enhance performance and add new features.
  • Participated and contributed to best practices to drive software development lifecycle.
  • Developed object-oriented web applications using C# programming language.
  • Completed continuous project and team reviews to maintain optimal productivity and quality of work.
  • Utilized unit testing and other methods to enhance quality.
  • Conducted full lifecycle software development from planning to deployment and maintenance.
  • Tackled development tasks based on system requirements and documented approaches.
Software Engineer, 04/2006 to 04/2010
InterGlobe Technologies Private Ltd.City, STATE,
  • Analyzed solutions and coding fixes for software problems.
  • Tackled development tasks based on system requirements and documented approaches.
  • Developed web applications using variety of engineering languages.
  • Create and Manage Extraction Framework for Parser
  • Create and Manage Regular Expression Library
  • Create and Maintain Crawler Development Lifecycle Bible
  • Maintenance and Enhancement of Collection Framework/APIs
  • Crawler Development and Enhancement
Education and Training
Masters in Computer Applications: Information Technology, Expected in 01/2005 to Indira Gandhi National Open University - J&K, India,
GPA:
Bachelor in Computer Application: Information Technology, Expected in 01/2003 to Indira Gandhi National Open University - J&K, India,
GPA:
Languages
English:
Full Professional
Negotiated:
Hindi:
Full Professional
Negotiated:
Activities and Honors
  • Employee of the year (2017)
  • Employee of the year (2014)
  • Certificate of Appreciation as “Functional Area Representative - Engineering” in CMMI VER 1.3 Level 5 Appraisal

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Resume Overview

School Attended

  • Indira Gandhi National Open University
  • Indira Gandhi National Open University

Job Titles Held:

  • Sr Technical Manager
  • Sr Technical Manager
  • Sr. Software Developer
  • Sr. Software Engineer
  • Sr. Software Developer
  • Software Engineer

Degrees

  • Masters in Computer Applications
  • Bachelor in Computer Application

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