Sr Systems Integration Manager Release Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Skilled, detail-oriented Release Manager ready to bring 12+ years of IT experience, take on a challenging new role. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines. Detail-oriented and focused on providing defect-free products to clients and exceeding customer expectations. Owned multiple releases throughout the SDLC all the way from Inception to Production. Experience creating and initiating strategic, cross organizational release programs from scratch. Demonstrated strengths include process analysis, technical troubleshooting, project leadership and communication skills. Drove various process improvements that reduced deployment time and reduced complexity within the release. Acted as a liaison between the Release Engineering, Quality Assurance (QA), Site Ops, Performance Stability, Development and Dev Ops teams to effectively communicate and coordinate the software release process. Excellent functional and Domain knowledge to understand integrations and functional flows. Thorough understanding of the CI/CD pipeline and the complete process to get a product or feature from Inception to Production. Tracked issues and fixes during the release process to ensure no repeat issues in future releases. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions. Effective coach and mentor and committed to leading exceptionally gifted teams. Ready to work closely with multiple teams and customers to identify most efficient and beneficial solutions for process improvement. Hands-on leader with exceptional organizational, critical thinking and prioritization skills. Enthusiastic Agile practitioner.

  • Release Management
  • Advanced critical thinking
  • Continuous delivery (CD)
  • Continuous integration (CI)
  • Domain and functional Expertise
  • Release Retrospective
  • Technical analysis
  • Interpersonal and written communication
  • Consistent updates and communication
  • Negotiation
  • Process Oriented
  • Agile expertise
  • Project Management
  • Tools - GIT, SVN, Jenkins (Continuous Integration & Continuous Delivery), JIRA, Confluence, Subversion, Chef, ServiceNow, Aqua Data, Visio, Access, Excel, PowerPoint, Splunk, HP Quality Center, SOLR, Ready API
  • SOAP Services, REST Services, Oracle , MS SQL, Cassandra
  • Java, COBOL, C++, C#, HTML, JavaScript, XML, SQL, PL/SQL
  • B2B - EDI and RosettaNet, Service-oriented architecture (SOA), Oracle Service Bus (OSB), Business Process Execution Language (BPEL), TIBCO - Business Works, EMS, Admin
Work History
11/2015 to Current Sr. Systems Integration Manager/Release Manager Align Technology | Tempe, AZ,


  • Facilitated successful Release of Code from Engineering to Production by proactively & reactively working with Executives, Product Management, Deploy Management, Development teams, scrum masters, Quality Assurance teams, along all phases of project life cycle to ensure a repeatable and traceable approach to the release processes.
  • Created & improved Release processes and documentation to minimize customer impact during changes
  • Evaluated and understood function, performance, design and customer data needs of every application that interacts with Site.
  • Created, reviewed, published and managed release plans, formal release notification, deployment instructions and launch plans
  • Determines the readiness of each release based on release criteria; quality of release, production environment readiness, training and support plans, roll-out/back-out plans, and risk management plan.
  • Defined Acceptance criteria for each milestone.
  • Hosted weekly sessions for knowledge sharing between on-site/offshore operation support teams and
    project development teams to support expanding business and technology footprint.
  • Developed corrective action plans and prevention strategies to improve the Release process.
  • Managed team performance by training, mentoring, disciplining and motivating employees.
  • Worked with various stake holders to manage the Integration Environments with respect to endpoints, data and Infrastructure.
  • Worked with architect to strategize and build solution for Test Data Management in lower environments.
  • Worked on enhancing current flows to accommodate growing needs of organization.
  • Worked with cross-functional teams to come up with different automations to reduce manual operational efforts and to make the testing more time efficient.
  • Generated reports and worked with Senior management to understand progress and scope for improvement.
11/2014 to 11/2015 Systems Analyst Jeld-Wen | Kissimmee, FL,


  • Worked on researching and implementing a new Service Gateway for all communications as a solution to long-standing problems.
  • Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Worked with all customers to understand requirements and provide exceptional service and connectivity.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Led a team of 4 in delivery of the Service Gateway project requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables.
03/2012 to 09/2014 Programmer Analyst Apple Inc. | Farmington, CT,


  • Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
  • Analyzed program data to provide input for key decision making and strategic planning.
  • Evaluated and adopted new technologies to address changing industry needs.
  • Strengthened developmental methodologies by introducing code quality document.
  • Worked on multiple projects at multiple client locations in Waterfall and Agile Scrum methodologies to implement new features and enhancements.
  • Collaborated with product management to design, build and test systems.
  • Debugged and modified software components.
  • Predominantly worked on SOA, OSB, EDI, B2B, Oracle, SQL/PL SQL.
  • Monitored tasks of employees to assess information processing and performance to gauge business functions and inefficiencies.
  • Documented program development and revisions and accurately maintained historical records.
  • Oversaw major new enhancements to existing software systems.
10/2005 to 08/2009 Systems Engineer Tata Consultancy Services | City, STATE,


  • Participated in all phases of system development life cycle, from requirements analysis through system implementation.
  • Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
  • Involved in code reviews to validate the adherence to Best Practices.
  • Provided debugging and production support for different interfaces.
  • Created technical design for Auto Lockbox interface
  • Created the XSD to read the file and also configured file adapter to read the ftp’ed File.
  • Designed the processes in Tibco Business Works for performing various validations like – validating the payment amounts, batch amounts and destination accounts. The process also transforms the data to Oracle Apps format.
  • Customized and Fine-tuned the PL/SQL procedures for inserting the data into Oracle Apps Interface tables and posting the receipts in Oracle Apps.
  • Developed COBOL programs for enhancements requests.
  • Worked with DB2 Database, on CICS screens, with VSAM files and on JCLs.
  • Have interfaced with the clients to provide resolutions to their issues within the given SLAs.
  • Created Views for logically grouping data going to different downstream systems
Expected in 06/2005 Bachelor of Technology (Hons.) | Computer Science SASTRA University, Tanjore, India, GPA:
  • Winner of the 2016 Make Magic Award @ Macys.Com. It is one of the most prestigious awards given at Macys.

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Resume Overview

School Attended
  • SASTRA University
Job Titles Held:
  • Sr. Systems Integration Manager/Release Manager
  • Systems Analyst
  • Programmer Analyst
  • Systems Engineer
  • Bachelor of Technology (Hons.)

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