sr scrum master resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Value driven Scrum Master with over 10 years of IT experience, supporting projects to develop professional relations with customers and establish effective solutions that delivers the highest business value.Detail-oriented with strong management, communication, and problem-solving skills, exemplified by accomplishments in process improvement, team building, and relationship management. Dynamic and results-oriented with proven business and organizational abilities, processing the confidence to perform well under pressure in a fast-paced environment. . Excellent in managing vendor agreements, risk mitigation and stakeholder relationships.

  • Frameworks: SAFe, KanBan, Scrum
  • Software Development Lifecycle
  • Application Lifecycle managempeent
  • Program backlog management
  • Business Value delivery
  • Planning and implementation
  • Dependency management
  • PI Planning
  • Change management
  • Release planning
  • Stakeholder management
  • Business Analysis
  • Agile trainer
  • Servant leadership
  • Agile metrics
  • Agile Coaching
  • Workflow Analysis
  • Design thinking
  • Agile Health assessment
  • OKR Formulaton
  • Capacity planning
  • Risk management
  • Conflict resolution
  • Lean Thinking
Work History
Sr Scrum Master, 02/2021 - Current
Time Warner Cable Casper, WY,
  • Worked with product owners, development teams, clients, and 3rd party vendors in requirement gatherings, formulating project scope and tracking open defects to closure
  • Collaborated with Product Owners to Ensure 2+ sprints worth of items are always backlogged, groomed, and refined
  • Facilitated sprint reviews, daily scrums, sprint retrospectives and planning meetings to realize full team engagement
  • Enabled team to increase its throughput by 15% through the use of swarming around
    features and other high-collaboration approaches, such as paired programming.
  • Coached and mentored other engineers, product owners and other scrum masters with regards to agile best practices and scrum values
  • Closely collaborated with project members to identify and quickly address process and product issues
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies
  • Performed detailed assessments of project risks to determine constraints and develop mitigation strategies
  • Collaborated with product owners to maximize the value of the product backlog, prioritize stories, define solutions and drive progress
  • Assisted teams and stakeholders with internal and external communication, led collaborative discussions and radiated project status to leadership in a timely manner
  • Used Jira metrics such as Burn-down charts, backlog health, churn and velocity reports to help understand teams’ productivity and drive delivery

Scrum Master, 11/2015 - 12/2020
Maximus, Inc. Williamsburg, KY,
  • Facilitated Daily scrum meetings, spring planning, spring review, and spring retrospective with onshore and offshore teams
  • Trained and coached development, test and management team adopt agile best practices with scrum
  • Implemented and configured Jira Align tool to align with the roadmaps, manage dependencies with other teams and help the team to track their own progress.
  • Directed and created onsite agile training workshops for business stakeholders and engineering teams
  • Actively participated in requirement gathering and documentation meetings, ensuring PBIs were customer-centric delivering required value
  • Conducted Agility Health Check of the teams using Radar metrics to identify growth opportunities.
  • Brought in transparency in all sprints by facilitating demos increasing quality by 20% (benchmarked against historical data.)
  • Tracked project metrics to judge project progress while managing risks and impediments, stakeholder communication plans, vendors, and other outsourced resources
  • Identified bottlenecks and removed impediments and blockers hindering project progress
  • Leveraged project metrics such as burn-down and velocity charts to judge project progress while managing risks and impediments
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies
Scrum Master/Team Lead, 10/2014 - 10/2015
Apollo Global Management Woodland Hills, UT,
  • Owned and managed process improvement initiatives as projects including integration with process partners and other PMO functions
  • Ensure continued alignment and synergy between process improvement strategies/plans and other IT strategic objectives/initiatives
  • Facilitated scrum ceremonies and coaching teams in best practices and continuous improvement techniques.
  • Coached PO and senior leadership on Agile best practices and scrum adoption and its benefits to increase value delivery.
  • Managed project level communications and prepared executive level communications, presentations and updates as needed
Business Analyst, 07/2011 - 05/2014
SunPower City, STATE,
  • Build analytical tools to identify and validate pricing opportunities, working backwards from customer and business needs
  • Managed large projects from start to finish including gathering and manipulation of large sets of data, synthesis and modeling, problem solving, and communication of insights and recommendations
  • Gathered and wrote detailed business requirements as well as related JIRA tickets to accurately and concisely communicate required development deliverables
  • Effectively communicated requirements for the design, development and testing of business solutions
  • Mapped process activities to identify shortfalls and identify options to rectify operational inefficiencies
  • Interfaced with cross-functional team of business analysts, developers and technical support professionals to determine comprehensive list of requirement specifications for new features.
  • Collaborated effectively in strategic and tactical planning discussions Required
Bachelor of Science: Management Information Systems, Expected in
University Of Buea - Buea, Cameroon,
Status -

Professional Scrum Master 1 (PSM 1)

Certified Scrum Master (CSM)

SAFe Scrum Master (SSM)


By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University Of Buea

Job Titles Held:

  • Sr Scrum Master
  • Scrum Master
  • Scrum Master/Team Lead
  • Business Analyst


  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: