sr project manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Senior Project Manager bringing highly credible technical leadership to direct multi-functional project teams engaged in full system development and implementation in high tech environments. Experienced overseeing diverse teams of developers, analysts and quality professionals engaged in complex projects with budgets up to $3M. Solid understanding of project management tools. Project Management Professional and certified in Agile methodology. Forward-thinking estimations while proficient in generating high-quality work. Talented at leveraging tenacious approach and strong attention to detail to drive success.

Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

  • Project goals and milestones
  • Material and labor scheduling
  • Meeting participation
  • Issue and conflict resolution
  • Conflict resolution
  • Contract development and management
  • Communication
  • MS Office
  • Time management
  • Supervision
Sr. Project Manager, 06/2015 - Current
Fedex Cross Border Frisco, TX,
  • Assessed project risks and devised mitigation actions encompassing close attention to contracts and service level agreements by subcontractors and vendors, external dependencies and potential roadblocks.
  • Outlined work plans, assessed resources and determined timelines for projects.
  • Managed submittals and processing of Requests for Information between general contractor, owner and owner's consultants.
  • Brought in additional project personnel and resources to meet demands.
  • Monitored internal financial budgets to measure against projections.
  • Delivered high level of service to clients to extend relationship and encourage further projects.
  • Kept project teams on-task with proactive control of budgets, schedules and scopes.
  • Delivered updates and managed inquiries for delivery of quality products and services.
  • Implemented change management processes when issues arose to keep project moving forward and adjust to shifted priorities.
  • Spearheaded key projects, resulting in high customer satisfaction and increased business revenues.
  • Provided awareness and understanding of overall project portfolio, interactions and issues to team members and stakeholders.
  • Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.
Project Manager, 09/2011 - 05/2015
Sharp Decisions Brea, CA,

Newly established WBE Furniture dealer seeking experianced PM to assist in establishing the business.

Manage all aspects of customer communications to ensure accuracy is the information provided to them on estimates, quoting and final proposals. Facilitate all communications on required changes and ensure customer satisfaction throughout the project.

Lead internal and external operational and strategic meetings to identify process improvements and optimize efficiency for each project.

Demonstrating excellent focus to detail. Strong verbal and written communication skills along with time management to ensure performance is executed with accuracy and compliance during tight deadlines.

  • Presided over subcontractor kickoff meetings to review project requirements, schedules and compliance.
  • Updated and managed multiple projects consecutively
  • Led subcontractor meetings to convey project requirements, scope, milestones and regulatory compliance.
  • Maintained vital business function throughout unexpected events and managed disaster recovery.
  • Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction.
Home Inspector, 01/2008 - 09/2011
Doyon Seattle, WA,
  • Educated home buyers about residences and important concerns to help each make optimal purchasing decisions.
  • Networked with local realtors, mortgage representatives and others involved in home buying and selling to maintain consistent business.
  • Checked building systems thoroughly, including plumbing, electrical and HVAC.
  • Maintained up-to-date knowledge of inspection techniques, codes, ordinances and regulations.
Project Manager/Estimator, 12/1994 - 06/2007
Building Service Inc. City, STATE,
  • Efficiently completed material orders, resulting in all projects being completed on time and under budget.
  • Consistently followed up with customers to determine satisfaction levels.
  • Formulated estimates and budgets ranging from $20,000 to $3M.
  • Administered site meetings and walk-throughs for pricing purposes.
  • Scheduled crews and coordinated furniture installation procedures along with all subcontractor work for retail, commercial office, government and multifamily projects
  • Formulated proposals and processed work orders by analyzing and calculating field measurements, survey plans and plot plans.
  • Analyzed blueprints and other documentation to prepare time, cost and labor estimates.
  • Confirmed work schedules with dispatch teams daily to prioritize deliveries.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Education and Training
High School Diploma: , Expected in
Mukwonago High School - Mukwonago, WI,
Status -
  • Consistently maintained high customer satisfaction ratings.
  • Led team to achieve new division of flooring and windows, earning recognition from upper management and financial reward.

United States Marine Corps

Active Duty 1993 - 1994

Reserve Duty 1994 - 2000

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Resume Overview

School Attended

  • Mukwonago High School

Job Titles Held:

  • Sr. Project Manager
  • Project Manager
  • Home Inspector
  • Project Manager/Estimator


  • High School Diploma

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