Senior-Level software engineer with 20+ years of experience helping customers achieve the full potential of Microsoft products and services. Proven Track record in building and rallying teams around a common goal. I am committed to investing in the success of others, empowering individuals to reach their full potential.
Operating Systems: Windows 10, Windows Server 2008 R2/2012/2012 R2/2016/2019
Software, Products, and Services: Endpoint Configuration Manager, EMS/Intune, Office 365 deployments, Windows Server, Active Directory, Azure Cloud
Helped grow revenue-regenerating and highly global program.
Microsoft Tech Talks (MTT) Global co-lead, contributed to a program that has generated over $750K, whilst offing colleagues a platform to showcase Microsoft Services in a positive light, improving perception of the company, increasing reach, and creating unique contact points and learning opportunities in a number of geographic regions across U.S. and Canada. More details on Microsoft Tech Talks are available here; http://aka.ms/about http://aka.ms/mtt
Created an atmosphere for others to develop, grow, be more successful
Created opportunities for others to participate in the Microsoft Tech Talk program by creating roles such as social media, event, premier enablement, speakers, and volunteers leads. This resulted in a 50% increase in participation from prior years and contributed to the success of others. This approach demonstrated a Growth Mindset by taking a willingness to adapt.
Accelerated the growth and ramp for new hires.
As Mentor Lead created an atmosphere of growth by empowering other mentors to focus on ramping up new hires on various topics (Tools, 30-60-90 day plan, MIP accreditation, Time Management, etc...) to accelerate ramp time. This resulted in 100% of new hires completing formal shadows, and 78% achieving or attempting their Azure Certification within 90 days.
Global Co-Lead Microsoft Tech Talks - 2020 - present
Area Lead Microsoft Tech Talks -Charlotte - 2016 - 2020
Customer Delivery Team Lead - 2018 - present
Commitments Team Lead – PFE America's Employee National Action Team
System Center Backup Lead – PFE East Region
Microsoft Management Summit Conference Speaker - 2006 – 2013
Member of Board of Directors New Life Theological Seminary
Leadership Development Program (Propel)
Individual Top Contributor Award for Service Innovation response to COVID-19 in adaption of MTT Live Events 2020
Leadership Award – Microsoft Q3 MSUS (Microsoft and the Charlotte Campus from BET College Tours)
Premier Field Engineer Peer Awards 2009 - 2012
Ray Ivey Award 2011
GPGP (Great Person Great People) Award 2011
Customer Service Turnaround Award
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Job Titles Held: