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sr manager principal bi engineer resume example with 14+ years of experience

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Jessica Claire
, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Data-driven Analytics Manager with 13+ years of experience identifying actionable profit-based marketing and product opportunities through customer analysis and statistical information. ROI-focused and adept at influencing strategy segmentation and campaign execution to optimize marketing investment. Skilled collaborator comfortable working across key functional business areas to deploy analytical insights around acquisition EMOB lifecycle cross-sell and retention-based strategies. Imparts clear vision to guide cohesive, high-performing teams. Pursuing new professional challenges with a growth-oriented company.
Skills
  • Data-Driven Decision-Making
  • Cross-Functional Collaboration
  • Team Leadership, Training and mentoring
  • Troubleshooting and Problem Resolution
  • Critical thinking & Process Improvement
  • BI Tools and Cloud Technologies
  • Analyzing trends & Data interpretation
  • Data Mining & Statistical modeling
  • Customer service
  • Technology integration
  • Strategic planning
Work History
01/2017 to Current Sr. Manager, Principal BI Engineer Pmg Digital Agency | Chicago, IL,
  • Executive Summary Dashboards - Created 25 Executive Summary Dashboards and presented to Chief Information Officer (CIO) and Senior Vice Presidents every week that consists of all Business KPIs(Orders / Activations/ Payments/ Customer Service Cases) and across all countries.
  • Project: Enterprise Data Discrepancy - Created extensive ETL and Dashboards to compare 40 key customer attributes across all business systems daily to identify data discrepancy between systems.
  • This helped company stabilize and maintain clean and consistent data across all systems and proactively fix lot of process issues and application bugs even before reported by business users and customer escalations.
  • Project: Feature Adoption and Churn Analysis - Developed Dashboards that trend new feature adoption in emerging markets to provide CIO and Executive Management to understand Return of Investment (ROI) for business features implemented.
  • This helped them to make key decisions in regard to company road map.
  • Reduced 40% customer service calls with data driven insights and help build new features.
  • Managed large-scale projects and initiatives including, introducing new systems, tools, and processes to support attainment of challenging objectives.
02/2016 to 01/2017 Sr Analytics Lead Boeing | Mascoutah, IL,
  • Managed Siebel CRM Application with Marketing module and BI warehouse model.
  • Overlooked Production support responsible for maintaining Siebel, Oracle Business Intelligence, Data warehouse Administration Console (DAC) and Informatica environments and User issues.
  • Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
01/2010 to 01/2016 Analytics Lead Gates Corp | Indianapolis, IN,
  • Provided strategic thought leadership and influence business leaders and client teams to implement marketing and product strategies based upon customer financial and data-driven insights.
  • Architect and develop data model and ETL processes for building Reports/Dashboards/KPIs and complex reports that may include merging multiple data sources or providers, complex queries from Enterprise Date Warehouse (EDW).
  • Employed advanced knowledge of ETL and Business Intelligence reporting tools (such as Informatica, OBIEE, SAP Business Objects, Tableau) and related best practices and methodologies.
  • Responsible for triaging, investigating, and resolving user issues and working on enhancements requested by business teams and for process improvements.
09/2009 to 12/2009 Senior Programmer Analyst Metropolitan State University Of Denver | Denver, CO,
  • Participated in design sessions with clients to ascertain all project specifications for applications, databases and systems.
  • Interacted with business representatives for gathering Reports / Dashboards requirements and to define business and functional specifications.
  • Design and Developed Metadata repository that consists of physical, business model layers with aggregates & dimensions, presentation layers with catalogs & folders and external table security with session variables using Oracle BI Administration tool.
  • Designed and developed reports/dashboards using Siebel Analytics, Oracle Business Intelligence.
01/2009 to 07/2009 Software Developer Align Technology | Panama City, FL,
  • Developed functional and technical specifications and unit test plans.
  • Responsible for business analysis, validation and requirement gathering.
  • Analyzed business user requirements, procedures and problems to automate and improve existing system and capabilities.
06/2007 to 08/2008 Graduate Teaching Assistant Southern Illinois University | City, STATE,
  • Checked assignments, proctored tests, and provided grades according to university standards.
  • Prepared lessons according to course outline to convey all required material and deepen student understanding of subject matter.
  • Mentored students through office hours and one-on-one communication.
  • Taught Introduction to Computer Concepts college-level courses for over 40 Undergrad students.
06/2005 to 06/2006 Analyst Gayatri Hardware Technologies | City, STATE, INDIA
  • Test existing billing software and capabilities.
  • Upload data into database and build test cases.
  • Generate reports from database.
Education
Expected in 05/2009 Master's | Computer Science Southern Illinois University Carbondale, Carbondale, IL GPA:
Expected in 05/2005 Bachelor's Degree | Information Technology Anna University, Chennai, GPA:
Additional Information
  • AWARDS , Received North American Division Top Achiever award from CIO for best performance - 2021 Received North American Division Top Achiever award from CIO for best performance - 2020
  • Analyze the organization's changing functional business requirements, and operational data requirements to determine the feasibility of proposed designs of advanced data modeling, Data Mart and ETL systems. Perform the business systems and data analysis necessary to design ETL solutions for transforming existing data into advanced Data Mart schema and provide analytical support to design the required data models. Architect and develop the data model and ETL processes for building the Reports/Dashboards/KPIs and complex reports that may include merging multiple data sources or providers, complex queries. Designs ETL for transformation of existing data into Data Mart schema using tools like Informatica and supports the design of data models. Identifies bottle necks and tune the reports to improve overall performance. Integrated Python and R with reporting tools to develop predictions and forecasting on the reporting metrics that are key for business growth. Responsible for triaging, investigating and resolving user issues and working on enhancements requested by business teams and for process improvements. Execute relational and dimensional data modeling employing primarily PL/SQL. Employ advanced knowledge of ETL and Business Intelligence reporting tools (such as Informatica, OBIEE, SAP Business Objects, Tableau, Cloud Analytics) and the related best practices and methodologies. Constantly develop and expand proficiency in this specialty's technical and analytical tools. Employ effective communication techniques to provide project status reports to team members, and supervisors; and to develop accurate documentation that complies with the organization's standards. Writes technical design documents by converting functional requirements to technical.

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Resume Overview

School Attended

  • Southern Illinois University Carbondale
  • Anna University

Job Titles Held:

  • Sr. Manager, Principal BI Engineer
  • Sr Analytics Lead
  • Analytics Lead
  • Senior Programmer Analyst
  • Software Developer
  • Graduate Teaching Assistant
  • Analyst

Degrees

  • Master's
  • Bachelor's Degree

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