Project Management - Kepner Tregoe
Change Management - ADKAR/PROSCI
Leading People through Change - The Blanchard Group
Leading at a Higher Level - The Blanchard Group
Blended Learning - ATD Education
Situational Leadership II - The Blanchard Companies
7 Habits of Highly Effective People for Managers - AMA
Multi-talented experienced professional with over 25 years of experience in the Pharmaceutical and Biotech Industry who can deliver results as Director, Business Process Excellence & Innovation. . Excellent reputation for resolving problems and driving overall operational improvements. Recognized consistently for performance excellence and contributions to success. Strengths and skills backed by quality training. Experience in policy development and business procedures positively impacting overall morale and productivity. Excells in driving best practice and harmonization.
Playing key role representing Commercial Business with Commercial Operations Globally.
Driving continuous improvement, ensuring adherence to Global Operating Guidelines and optimum use of CRM in five main areas of operation;
Including building of Network and Relationships, holding requirements discussions with Global, Regional & Local Market Leardership Teams.
Working in Matrix environment with reports in each Market represented Commercial Business in Many projects; Setting up new Affiliates & preparing Product Launch Plans, advisory role in PACE (A multi Year Global Transformation Project) for Training and communications, involvement in Incentive Compensation Project for NA and assisting from OCM perspective in deployment of Microsoft Teams & Yammer.
Demonstrated experience interacting with senior leaders, built extensive networks throughout Commercial operations Globally; Passion for working to understand thoroughly any business challenge or objective. Using experience and networks, researching to find right solution to assist business in achieving goal, harmonising where business and regulations allow. This maybe through systems, processes, communications or training and more likely combination of these. Always in line with CSL's Values and strategic and Operational priorities. Creating and promoting environment of ongoing collaboration for all global commercial markets and functions to assure focus around key objectives.
Also deputizing in absence of Director.
Working in Regional Capacity and as part of Senior Leadership Team within WEU.
Working with both Immunology and coagulation portfolios In this role, in addition to excellent performance in sales responsibilities:
Worked at Pfizer in number of roles with increasing responsibilities. Beginning as
As very well respected member of team and had numerous accolades for performance including:
- Member of the Premier Performers Group both as Representative and as Team Member
- Establishing National Role out of Computer programme for Cardiovascular risk
- Launch of the first Seibel system for Pfizer in 2001
- Obtained funding for Memory Clinics for my Areas as well as Representing Pfizer on an International Level at Meetings and Conventions.
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