sr funder and loan assistant resume example with 5+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) XXX-1000, resumesample@example.com
Professional Summary
Organized Individual bringing exceptional administrative and problem-solving skills focused on efficiently fulfilling loan requirements. Knowledgeable about checklists and disclosures, business correspondence and recordkeeping. Skilled at keeping all paperwork orderly and properly transferred. Well-qualified administrative team member bringing demonstrated knowledge and abilities in loan processing.
Skills
Loan Operations
Cooperative Attitude
Work Task Prioritization
Monetary Transactions
Adaptable and Flexible
Research and Analytical Skills
Multitasking and Time Management
Document and File Management
Strong Organizational Skills
Data Entry Documentation
10-Key Proficiency
Payroll Assistance
Work History
10/2019 to CurrentSr Funder and Loan Assistant Boys Town | Providence, RI,
Accurately completes loans ready for funding in a timely basis, referring to institution policy and guidelines.
Maintained strict confidentiality of bank records and client information.
Provides training, guidance and assistance to funding and loan servicing. Assists in department responsibilities including title work, GAP claims, Paid Off Report, Funding, and staff and member inquiries.
Checks packages for appropriate documentation.
Looked over and approved various types of loans.
Effectively trains and mentors staff newly assigned to loan funding and servicing responsibilities.
Maintains a working knowledge of the Credit Unions loan standards and government regulations.
Maintains a professional, courteous and friendly atmosphere for members and co-workers.
Keeps management informed regarding operational issues affecting the department.
07/2018 to 12/2018Administrative AssistantJack Flash | Farmersville, IL,
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Maintained staff directory and company policy handbook for human resources department.
Performed research to collect and record industry data.
Created detailed expense reports and requests for capital expenditures.
Provided clerical support to company employees by copying, faxing and filing documents.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Responded to inquiries from callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Transferred and directed phone calls, guests and mail to correct staff members.
Maintained office supplies inventory by checking stock and ordering new supplies.
Recorded expenses and maintained accounting records.
06/2016 to 04/2018Assistant Store ManagerRenaissance | Macon, GA,
Maintained positive customer relationships by responding quickly to customer service inquiries.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Assisted Manager in interview process of prospective employees and provided feedback.
Rotated merchandise and displays to feature new products and promotions.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
07/2015 to 01/2016Front Desk ReceptionistCourtyard By Marriott | City, STATE,
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Transcribed phone messages and relayed to appropriate personnel.
Collected room deposits, fees and payments.
Monitored office supplies by checking inventory and placing orders.
Kept accounts in balance and ran daily reports to verify totals.
Confirmed relevant guest information and payment methods to prevent fraud.
Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
Entered customer data into room system and updated information whenever patrons changed rooms.
Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Promoted local entertainment and sporting events and offered details to assist patrons.
Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
Looked over pending check-ins and payment processes to complete closing procedures.
Oversaw night auditing of daily room occupancy and hotel revenue.
Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
Education
Expected in 05/2024 to to Associate of Applied Science | Office Systems TechnologyMidland College, Midland, TXGPA:
Expected in 05/2023 to to Certificate | Administrative AssistantMidland College, Midland, GPA:
Expected in 05/2015 to to High School Diploma | Colegio De Bachilleres Del Estado De Chihuahua, Nuevo Casas Grandes, GPA:
Honoree of Top 10% in the State of Chihuahua
Honor Roll
State of Chihuahua Scholarship Recipient
Professional Development: Entrepreneurship and Business
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