Seven years of vendor management experience including training, compliance, program management, and contingent labor management.
Exceptional communication skills, both verbal and written
Detailed instruction in person, through web-ex and written documentation
Experience training a wide variety of users
End user Google training
Strong organizational skills
Insure satisfaction at all levels Research and analysis
Problem identification and resolution
Ability to tailor training to accommodate different learning styles
Created training guides targeting four different groups of end users to create an engaging learning
Successfully trained new staff, vendors, and client managers on vendor management software
●Create manuals and training for eight Sutter regions ●
Lead trainings for clients, candidates, and suppliers. ●
Provide initial staff training in Peoplefluent ●
Developed quick guides for staff and client. ●
Provide onsite back up support for all regions. ●
Provide continuing education in Peoplefluent for RightSourcing staff.
Develop processes to create a streamlined workflow. ●
Create training videos for company wide use. ●
●Work with two healthcare systems to provide and manage all aspects of their contingent workforce needs and expand their use of our services to provide cost effective solutions. ●
Provide back-up to other RightSourcing Onsite Program Managers in difficult situations - called in to resolve problems between vendors and other facilities when other negotiations have failed. ●
Manage relationships with over 40 vendors ensuring selection of highest quality of submitted candidates as well as any billing and customer service issues. ●
Manage Onsite Payroll and Compliance Coordinators. ●
Meet with Facility Managers to counsel travelers on performance issues. ●Collaborate with the facility's Human Resource Department to provide permanent candidates for difficult to fill staff needs. ●
Provide reports to show product usage and costs breakdown.
●Maintain all compliance documentation for over 150 traveling healthcare professionals. ●
Conduct bi-monthly orientation for incoming travelers. ●
Manage scheduling of all registry nurses. ●
Pre-screen potential incoming travelers for a wide variety of positions. ● Work with over 40 vendors to obtain and maintain compliance documents. ●
Provide back-up support to Onsite Manager and Onsite Payroll Coordinator. ●
Effectively interface between client, vendors, and travelers.
●Efficiently oversaw management of all benefits. ●
Implemented and supervised payroll submission and time clock management systems. ●
Mediated employee conflicts on every level. ●
Accurately maintained employee files. ●
Managed employee life cycle from hiring to termination.
●Performed a variety of tasks on a temporary basis for a number of different companies including: ●
HR data entry in ABRA, mail sorting, customer service, answering phones. ●
Donation entry into Raiser's Edge, extensive report queries, donor relations, provided moderate software support.
End User Training
Contingent Labor Management
Job Titles Held:
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