Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Enthusiastic squad member eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of work standards and efficiency and training in team work. Motivated to learn, grow and excel in food service. Experienced in food handling and retail with over 3 years of experience in customer service. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Skills
Relationship development
Organization
Communications
Customer service
Team building
Problem resolution
Work History
Squad, 02/2020 - Current Pinthouse Pizza – Austin, TX,
Accompanied squad memberss during shifts to evaluate performance and resolve any incorrect behaviors.
Implemented training programs for over 3 new recruits.
Managed inventory, including organizing food and products by date and maintaining adequate supplies.
Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
Stocked food items upon manger request and adhered to food safety standards at all times.
Prepared food items by following recipes and product directions.
Greeted customers with friendly demeanor to enhance positive guest experience.
Arranged supplies and equipment between storage and work areas.
Offered product samples to customers, generating additional sales through taste-testing.
Cleaned and organized work area before, during and after shifts.
Maintained high level of efficiency in fast-paced work environment.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Bussed and reset 30 tables per shift, working efficiently to keep dining room and work areas clean.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Checked identification to enforce age regulations for alcoholic beverages.
Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Answered customers' questions, recommended items and recorded order information.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Served beverages and offered refills.
Used cash registers and credit card machines to cash out customers, handling up to $100 in cash per event.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Sales Associate, 04/2016 - 01/2017 Victoria's Secret – City, STATE,
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Maintained organized, presentable merchandise to drive continuous sales.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Maintained records related to sales, returns and inventory availability.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Tracked stock using company inventory management software.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Educated customers on promotions to enhance sales.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Education
Associate of Arts: Music, Expected in - Northwest Vista College - San Antonio, TX GPA: Status -
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.