Goal-driven Assistant Store Manager with 3-year record of accomplishment in exceeding revenue and profit goals. Good financial sense with top-notch planning and problem-solving abilities. Exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Manages staff by continually assessing sales performance and maintaining accountability. Well-organized and proactive retail professional with good communication skills and positive attitude.
Classes Completed: The Leader's Voice, Building Leadership Credibility, Inspired Leadership, Associate Engagement, Keeping On Point, Building Better Teams, Difficult Conversations, Resolving Conflict
Top Q1 2019 Pipeline VLY% - 17.1%
Top Q1 2019 Service Sales VP% - 11.6%
Top Q1 2019 Overall SASM Performance
Top 1H 2019 Pipeline VLY% - 20.2%
Top 1H 2019 Overall SASM Performance
Top 2H 2019 Service Sales VP$ - $226,800 over plan
Top 2H 2020 Specialty Sales VP$ - $1,408,400 over plan
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