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Special Education Assistant Substitute Resume Example

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SPECIAL EDUCATION ASSISTANT SUBSTITUTE
Summary

Hardworking and reliable restaurant worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality. Sociable and skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Veteran Collections Specialist with top-notch follow-through and methodical approach. Strong researcher successful at persuading customers and obtaining payments.

Skills
  • Classroom supply management
  • Tutoring students
  • Behavior modeling
  • Maintaining safe environments
  • One-on-one and small group instruction
  • Setting up activities
  • Special needs education
  • Relationship development
  • Planning and coordination
  • Team building
  • Organization
  • Problem resolution
  • Supply restocking
  • Food safety procedures
  • Company policies and procedures
  • Proper equipment operation
  • Guest experiences
  • Dining customer service
  • Point of Sale (POS) system operations
  • Dish preparation
  • Conflict and dispute resolution
  • Service prioritization
  • Food safety understanding
  • Effective customer upselling
  • Menu knowledge
  • Food inspection
  • Menu memorization
  • Price memorization
  • Relationship management
  • Familiar with locating individuals
  • Accounting systems
  • Customer research
  • Proficiency in
  • Investigation due diligence
  • Scripted conversations
  • Persuasion strategies
  • Collections best practices
  • Payment acceptance
  • Performance improvement techniques
  • Investigative research
  • Credit and collections
  • Payment management
Experience
Edustaff | Allegan, MISpecial Education Assistant Substitute11/2019 - 03/2020
  • Took attendance, graded assignments, and maintained routine student records.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
  • Tutored and supported students individually and in groups of up to 3 by reteaching and reviewing lesson concepts and s.
  • Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
  • Monitored students in class, hallways and g to supervise, enforce rules and support lead teacher.
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Straightened classroom, placing books back on shelves and to keep areas well-maintained and organized.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Used exercises and repetition to assist students in learning foundational educational concepts.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Managed daily attendance and reported absences and tardies to lead for parental notification.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Organized and distributed learning materials like homework, textbooks and classroom supplies.
  • Helped students master learning concepts through one-on-one and small group tutoring.
Wendy's | Allegan, MICashier09/2017 - 06/2018
  • Helped customers find specific products, answered questions and offered advice.
  • Processed returned items in accordance with store policy.
  • Worked closely with front-end staff to assist customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Resolved issues with cash registers, card scanners and printers.
  • Trained new employees in cashiering procedures, offering assistance in resolving c issues.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Received payments for [Product or Service] and issued receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Inspected items for damage and obtained replacements for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Drove sales and add-on purchases by promoting specific item options to customers.
Professional Business Bureau | Jackson, MIDebt Collection Specialist02/2003 - 07/2014
  • Managed all payments processing, invoicing and collections tasks.
  • Developed strong professional rapport with vendors and clients.
  • Monitored past due accounts and pursued collections on outstanding invoices.
  • Created highly organized filing system for account documents resulting in increased efficiency.
  • Processed invoice payments and recorded information in account database.
  • Executed account updates and noted account information in company data systems.
  • Handled past due accounts, including collections and status reports.
Education and Training
Jackson College | Jackson, MISome College (No Degree) in Business Administration
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Resume Overview

Companies Worked For:

  • Edustaff
  • Wendy's
  • Professional Business Bureau

School Attended

  • Jackson College

Job Titles Held:

  • Special Education Assistant Substitute
  • Cashier
  • Debt Collection Specialist

Degrees

  • Some College (No Degree) in Business Administration

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