Sous Chef Cook Supervisor Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Enthusiastic Sous Chef eager to manage food and related costs, procedures, quality and back of house labor and budgets. Reliable, hardworking and driven to provide guests with top-quality food. Works with Sous Chef to develop cost-effective specials and menu changes to achieve maximum sales. Results-focused Sous Chef with 23 years of experience in fast-paced kitchen settings. Skilled in cooking, cost controls, management, crew training and development. Maintains accurate paperwork for scheduling, payroll and employee records. Quality-driven Sous Chef maintains complete understanding of all operations of kitchen, equipment and sanitation. Demonstrates organizational skills, budgeting experience and full knowledge of financial reports. Hires, trains and manages staff to provide employees with adequate guidance and resources to accomplish established objectives. Motivated sous chef focused on sourcing high-quality ingredients from local sources to drive farm-to-table menus. Proactive and adaptable team leader passionate about sustainable cuisine. Talented at creating exciting and innovative menus based on in-season ingredients. Natural leader and motivating sous chef competent in keeping kitchen staff on task and efficient to handle high-volume work. Knowledgeable about sourcing ingredients, maintaining budgets and maximizing customer satisfaction. Works with sous chef to analyze food costs and forecast business trends to make menu recommendations to meet company goals. Innovative sous chef with well-rounded food background and extensive knowledge of all kitchen equipment. High-energy leader emphasizing healthy dishes made with local ingredients. Creatively builds exciting meals to satisfy discerning customers. Talented sous chef skilled at grilling, roasting and broiling meat and vegetables. Trains and develops chefs to company standards. Anticipates ingredient needs and arranges re-stock to facilitate productive kitchen flow that upholds business standards.

  • High-quality ingredients
  • Dish preparation
  • Motivational team management
  • Equipment usage
  • Compliance
  • Farm to table
  • Foodservice
  • Vendor relations
  • Positive and professional
  • Time management
  • Workflow Optimization
  • Meal preparation
  • Team supervision
  • Food safety
  • Quality assurance
  • MS Office
  • Conflict resolution
  • Reliable and trustworthy
  • Active listening
Sous Chef/Cook Supervisor, 09/2018 to 01/2021
Albertsons CompaniesBrewster, NY,
  • Directed staff in restaurant kitchen and field to maintain department objectives, standards, guidelines and budget.
  • Created diverse cuisines for full restaurant, special event, catering and tasting menus.
  • Built strong vendor relationships to bring in top ingredients at optimal prices.
  • Plated food according to restaurant artistic guidelines to promote attractive presentation.
  • Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.
  • Supervised all kitchen food preparation in demanding, high-volume environment.
  • Liaised with vendors to purchase optimal recipe ingredients at cost-effective rates.
  • Created exciting dishes at competitive prices to attract clientele and increase revenue.
  • Helped staff adhere to tough restaurant requirements through effective discipline and motivation.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Adjusted seasonal plans to source local ingredients and align special dishes with area events.
  • Trained kitchen workers on culinary techniques to increase productivity and boost workflow.
  • Performed as head chef as needed to maintain team productivity and restaurant quality.
  • Washed utensils, plates and chopping boards between tasks to avoid cross-contamination.
Front End Manager, 02/2008 to 08/2016
Richmond American HomesCarlisle, PA,
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
  • Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Created and optimized employee schedules to secure proper coverage for all shifts.
  • Put together schedule for floor staff according to skill sets and coverage needs.
  • Cultivated strong customer relations and developed effective customer service standards.
  • Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Collaborated with security staff and law enforcement on shoplifting and vandalism response.
  • Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.
  • Created and directed robust training and mentoring strategies.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Reviewed employee performance and determined areas in need of improvement.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Evaluated financial reports and trend forecasts.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Oversaw shelf inventory and customer-focused loss prevention strategies.
  • Managed cash flow of store, including cashier operations, bookkeeping and security.
Purchasing Manager, 02/2013 to 07/2015
Boyne ResortsBrighton, UT,
  • Determined recurring business needs and maintained necessary inventory levels.
  • Located and vetted vendors, established good relationships and negotiated contracts.
  • Formulated and implemented annual purchasing plans and contracts, covering OEM, import, ingredients, materials and equipment.
  • Settled complex new and existing agreements or statements of work, including requests for information or requests for proposals.
  • Applied effective marketing concepts to increase revenue.
  • Implemented robust inspection policies to check the quality of all incoming products.
  • Managed yearly budget in excess of $1.5million covering all company purchasing needs.
  • Developed and managed cost reduction and waste elimination policies.
  • Played instrumental role in full product development processes by performing all purchase orders, inventory and expo.
  • Organized shipment paperwork, managed file systems and updated tracking spreadsheets using word, excell,powerpoint,outlook,office 360.
  • Managed purchases, receipts and documentation of finished goods, materials, packaging and ingredients for submission in weekly reports.
  • Tracked and approved procurement plans and inventory levels.
  • Facilitated efficient purchasing and resource availability through monitoring and oversight of all company inventory.
  • Negotiated new and existing agreements or statements of work of greatest complexity, including requests for information or requests for proposal and reverse auction generation and facilitation.
  • Established cross-functional team that exceeded benchmarked order management metrics and reduced average purchasing cycle times time year-over-year.
  • Obtained quotes from various suppliers to determine most cost-effective purchasing options.
  • Established training programs.
  • Monitored weekly, monthly and quarterly achievement goals.
  • Maintained appropriate inventory levels to meet personnel and corporate needs.
  • Assembled and prepared new purchase order contract folder with all related documentation.
  • Organized and prioritized projects.
  • Executed successful events and trade shows.
  • Negotiated and managed vendor contracts.
  • Sourced well qualified candidates.
  • Led initiative for new purchasing protocol proposal and implementation.
  • Cultivated new vendor relationships using dynamic communication and negotiation skills.
  • Collected operations data and created spreadsheets detailing trends.
  • Collected documentation to assemble new purchase order contract folders.
  • Created new sales and marketing strategies to drive growth.
  • Selected and negotiated contracts with supply vendors to obtain top-notch pricing on materials and items.
  • Worked with shipment companies to manage distribution.
  • Led department meetings to build team cohesiveness and coordinate projects
  • Managed vendor contract negotiation to foster optimal terms and conditions.
  • Reviewed supply levels and aging inventory to forecast purchasing needs for weekly/daily needs.
  • Prepared professional presentations.
  • Sourced new vendors for purchasing needs.
  • Expedited distribution of materials to locations.
  • Progressed through various purchasing, warehousing and leadership roles.
  • Expeditiously and effectively resolved purchasing claim issues.
Night Auditor, 02/1999 to 05/2005
La Quinta Resort & ClubCity, STATE,
  • Coordinated with guest services and concierge team to meet guest needs.
  • Completed all nightly updates to hotel rates and individual room charges.
  • Maintained cleanliness of bathrooms, lobby and front desk.
  • Compiled budget documents and monitored costs to maintain control systems.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Completed daily computer backups, checked for viruses and updated programs.
  • Monitored reservations to track incoming parties and special events.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Audited and balanced cash and credit transactions daily and reset register for next day's operations.
  • Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
  • Maintained current understanding of state and federal accounting procedures to prevent any legal or compliance issues.
  • Assessed checklist on daily basis and planned shift accordingly.
  • Informed travelers of hotel security features and offered details regarding fire and emergency procedures.
  • Assisted hotel guests with check in and out procedures courteously.
  • Documented wake-up requests and set up automatic calls in system.
  • Reviewed item requests and room service orders for accuracy and any needed assistance.
  • Managed inventory of keys and linens each day and included all necessary information on audit reports.
  • Analyzed day payments and created detailed reports to identify and suggest remedies for areas of improvement.
  • Produced accurate line-item guest bills detailing individual charges and explained each to customers to maximize satisfaction.
  • Assisted guests in locating amenities such as casino, gift shop, restaurants, fitness center, pool and spa.
  • Attended all mandatory meetings for hotel staff and brought issues to attention of upper management.
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
  • Coordinated budget information by assessing estimated income and expenses as well as historical budgets.
  • Coded invoices and other records to maintain organized and accurate records.
  • Directed and trained new staff on procedures, service standards and productivity strategies and provided assistance and mentoring.
  • Updated accounts and logs throughout shift to keep up with all requirements.
  • Prepared weekly payroll for team of salaried and hourly employees.
  • Checked auditing discrepancies by reconciling cash drop and credit card transactions.
  • Implemented program to create daily spreadsheets and streamline financial reporting.
  • Maintained well-stocked and presentable complementary food and beverage station.
  • Performed balance procedures for hotel accounts and resolved discrepancies.
  • Processed end-of-day paperwork using POS, verifying deposits and rectifying discrepancies.
Education and Training
Associate of Applied Science: Medical Assisting, Expected in 02/2012
Pasco-Hernando State College - New Port Richey, FL

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Resume Overview

School Attended
  • Pasco-Hernando State College
Job Titles Held:
  • Sous Chef/Cook Supervisor
  • Front End Manager
  • Purchasing Manager
  • Night Auditor
  • Associate of Applied Science