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sonesta hotel los angeles resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Certified AC Technician with [Number] years of resourceful and technically astute experience in residential, commercial, industrial and vehicular air conditioning. Go-to resource, team player and trainer with contagious customer focus and can-do spirit. Driven to keep air conditioning systems up and running through expert diagnosis and repair and through special parts fabrication.

Energetic [Job Title] professional with solid record and significant background in HVAC services. Successful at working independently or in group settings to diagnose and fix components in residential and commercial environments. Dependable and industrious with superior work ethic and dedication to quality.

Experienced HVAC Installer proficient in operations and repairs of heating, refrigeration, ventilation and air conditioning systems. Efficiency-driven, highly accurate and well-organized with open and clear communication style and self-motivated approach. Dedicated to superior service and solving problems with minimal oversight.

Responsible [Job Title] offering excellent customer service, problem-solving and mechanical abilities developed over [Number]-year [Industry] career. Capable decision-maker with self-motivated approach to addressing any installation or repair need. Specialize in [Area of expertise].

Well-trained in handling any HVAC need for residential, business and industrial customers. Inspect, analyze and test systems to locate faults and devise strategic repair plans. Skilled at calibrating and optimizing systems to maximize performance and longevity.

Proficient mechanical professional with strong technical skills specializing in updating and repairing refrigeration systems. Prepared to bring [Number] years of experience and expertise in diagnostics to a dynamic new role.

Capable Refrigeration Mechanic with a reputation for performing high-quality work. Proven skills in troubleshooting issues and fixing problems on single units and complex building systems. Adept at reading and understanding technical documentation in order to plan and complete successful repairs.

Punctual Heating and Air Conditioning Mechanic delivering more than [Number] years of experience in repair and installations. Highly intuitive to common system issues and knowledgeable in troubleshooting techniques. Offering high level of customer service and dynamic interpersonal and communication skills.

Successful at assessing and understanding problems and developing proactive, successful solutions to meet customer needs and maximize system performance. Positive, upbeat and committed to continuous professional development.

Experienced in performing component tests, repairing faults and charging systems. Competent in working alone or with a team to perform speedy and accurate refrigeration repairs, maintenance services and installations.

Well-rounded individual with expertise as Installer for heating and air conditioning systems. Valuable employee touting equipment testing and [Skill] skills. Comfortable lifting over [Number] pounds.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Motivated [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Outgoing and friendly with strong drive to succeed.

Dedicated [Job Title] offering over [Number] years of experience in troubleshooting and repairing equipment such as boilers, water heaters and furnaces. Completes basic carpentry work with drywall, studs and flooring to finish jobs.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

[Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives.

Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.

[Area of study] student pursuing [Degree] seeks internship opportunity to gain hands-on experience. Outgoing and friendly with strong motivation for success.

Motivated professional offering [Degree] in [Area of study]. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time.

Skills
  • [Type] equipment operations
  • Maintenance scheduling
  • Payroll administration
  • Supply inventory management
  • Chemical handling
  • Cleaning practices
  • Staff management
  • Staff evaluations
  • Washing windows
Experience
Sonesta Hotel Los Ángeles , 05/2018 - 11/2021
Graphic Packaging Omaha, NE,
  • Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Performed basic carpentry tasks and installed shelves, hooks and closet rods to meet customer needs.
  • Performed performance and safety inspections on equipment and machinery to maintain operational baseline.
  • Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
  • Communicated with housekeeping and maintenance staff to address guest issues.
  • Greeted guests and assigned rooms according to confirmed reservations.
  • Arrange tours, taxis and restaurant reservations for guests.
  • Coordinated complimentary breakfasts and assisted guests with other amenities.
  • Computed total bills, collected payments and issued final paperwork and instructions.
  • Issued room keys and provided guests with maps or directions to accommodations.
  • Resolved guest complaints and coordinated responses to individual needs.
  • Shared information with patrons on entertainment and sporting events in nearby areas and made reservations to establishments to boost local tourism.
  • Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction.
  • Input customer data into reservation software and made immediate updates to reflect room changes.
  • Pointed out property details and guided guests to dining areas, pool, spa and fitness center.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Facilitated front desk operations for busy high-volume hotel.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Arranged special accommodations for guests to maintain optimal satisfaction.
  • Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Secured guest valuables in main safe or individual boxes.
Industrial Maintenance Technician, 11/2020 - 04/2021
Concord Hospitality Brighton, MI,
  • Installed and repaired basic mechanical systems, hydraulic systems, pneumatic systems and process control systems.
  • Adhered to safety, health and environmental rules and regulations to avoid workplace injury and machine productivity.
  • Adjusted plant equipment to maintain proper performance and safe operating conditions.
  • Conducted preventive maintenance and repairs on [Equipment].
  • Operated hoists and tools to safely handle and move parts and equipment.
  • Selected troubleshooting methodologies to find malfunctions in machine systems to conduct repairs.
  • Monitored machine operation and verified performance met production requirements.
  • Diagnosed electrical, mechanical and plumbing problems to apply corrective action for operational efficiency.
  • Interpreted schematic drawings and diagrams prior to performing required maintenance.
  • Studied statistics, interpreted diagrams and analyzed requirements involved in production to improve efficiency of operations.
  • Used [Tool] and [Tool] to adjust mechanical equipment, improving functionality [Number]%.
  • Operated hand and power tools to complete repairs.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Performed basic carpentry tasks and installed shelves, hooks and closet rods to meet customer needs.
  • Performed performance and safety inspections on equipment and machinery to maintain operational baseline.
  • Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
  • Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
  • Shampooed carpets, washed walls, waxed and stripped floors and dusted furniture and fixtures.
  • Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
  • Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
  • Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
  • Inspected electrical components to identify defects and hazards and make necessary adjustments.
  • Disassembled appliances to diagnose problems and facilitate repairs.
  • Mentored junior maintenance professionals to provide instruction on correct repair procedures.
  • Contacted vendors to procure equipment and tools to meet organizational demands.
  • Updated documentation for recordkeeping and customer use.
  • Reviewed blueprints and manuals to repair and restore optimal functionality.
Lobby Attendant, 07/2018 - 01/2019
Omni Hotels Tucson, AZ,
  • Organized and cleaned lobby continually, maintaining clean, safe, secure and inviting appearance to full satisfaction of building management and residents.
  • Delivered requested assistance to tenants, guests and visitors professionally and promptly and cultivated atmosphere of community support and trust while adhering to property rules.
  • Represented property management firm and residential association by greeting residents, guests and service and delivery personnel in lobby with courtesy and professionalism.
  • Maintained building security by regularly observing activity as captured on surveillance cameras and displayed on security monitors and reported suspicious or abnormal activities.
  • Investigated and resolved complaints or concerns from residents and helped residents navigate solutions to issues that fell outside of formal sphere of building management.
  • Received delivered goods and notified recipients by telephone of package delivery and followed up to verify well-being of non-responsive residents.
  • Collected and took out garbage from concession stand and bathroom bins.
  • Took misplaced customer items to lost and found areas and reported complex issues to supervisors.
  • Managed cash and credit transactions and balanced registers after shifts.
  • Swept food, debris and trash off of lobby and movie room floors.
  • Provided information regarding show times, new releases and upcoming movies and trailers.
  • Organized lines, lobbies and promotional material for major movie releases.
  • Patrolled hallways and movie rooms during show times and performed security procedures.
  • Answered customer questions and concerns regarding tickets, pricing and promotions.
  • Distributed refunds, promoted theater merchandise and issued gift cards.
  • Performed ushering duties and assisted handicapped customers with seating.
  • Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
  • Complied with health and sanitation practices and procedures.
  • Processed admission payments and provided tickets.
  • Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.
  • Greeted patrons at [Type] events and collected tickets.
  • Helped patrons to assigned seats by giving directions and leading way with flashlight while lights were dimmed.
  • Determined authenticity and applicability of presented tickets.
  • Declined to admit patrons without ticket or unable to conform to [Type] policies.
Housekeeping Attendant, 04/2017 - 05/2018
Homewood Suites By Hilton City, STATE,
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Polished and sanitized floors, counters, bathtubs and window sills.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Furnished guests with clean linens and supplied rooms with toiletries.
  • Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Replenished guest supplies and amenities.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
  • Informed supervisor when supplies were low.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Mapped out daily cleaning work assignments by assessing vacant room roster.
  • Reported guest issues, safety and maintenance concerns immediately to [Job title].
  • Organized supplies for use based on expected customer needs.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Delivered requested cribs to guest rooms.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Maintained hotel locker rooms, lounges and back of house areas.
  • Coached new [Job title]s by demonstrating approved cleaning procedures.
  • Performed [Number] point cleaning system saving cleaning time per room from [Number] to [Number] minutes while maintaining hotel quality standards.
  • Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
Education and Training
: HVAC Installation And Repair, Expected in
-
UEI College - Gardena - Gardena, CA
GPA:
Status -
High School Diploma: , Expected in 07/2013
-
Leuzinger High School - Lawndale, CA
GPA:
Status -

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Resume Overview

School Attended

  • UEI College - Gardena
  • Leuzinger High School

Job Titles Held:

  • Sonesta Hotel Los Ángeles
  • Industrial Maintenance Technician
  • Lobby Attendant
  • Housekeeping Attendant

Degrees

  • Some College (No Degree)
  • High School Diploma

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