Solutions Sales Engineer Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Poised to contribute unique blend of sales, project-management, and exemplary customer-support skills, along with commitment to excellence, to your firm's value by ensuring that projects support strategic mission and objectives within scope, budget, and schedule
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Solutions/Sales Engineer, 10/2004 to Present
Headspin India, TN,
  • Selected by COO to take on Sales Engineer role based on solid project-management success.
  • Develop and maintain client relationships for major customers of largest supplier of inventory and lease- finance administration software, serving 500+ independent, bank-related, and captive-leasing firms worldwide.
  • Take ownership of project-management role from sales perspective for next-generation software product.
  • Consistently cited by VP of sales as "the best we have" based on understanding of sales process.
  • Recruited by leadership to test new loan product, resulting in enhancements and improved time-to-market.
  • Selected to spearhead cross-functional, multi-level team focused on improving company-wide internal communication, resulting in executive leadership implementing team's recommendations.
  • Deploy project-management skills to bring projects in under budget, on time, and with superior quality.
  • Attained customer recognition for superior project-management talents.
  • Played key role as project leader in successfully closing significant account sale over No.
  • 1 competitor.
Support/Business Analyst, 01/2000 to 10/2004
Emerson Electric Co. Burlington, NJ,
  • Primarily oversaw project completions for four key accounts that increased the expenditures these customers made ­ ranging from $135K to $511K; improved key accounts' perceptions of company.
  • Implemented project-management methodologies to manage projects through to completion.
  • Consistently enhanced billable time and issue acquisition/handling/resolution; compared to other analysts, handled 33 percent more issues; resolved 40 percent more issues; and billed 15 percent more time.
  • Utilized full-lifecycle development methodologies to manage software integration project that achieved results in half the allocated time and under budget.
  • Converted customer from non-paying and highly dissatisfied to fee-paying, vocal company promoter by resolving issues through leading high-profile project; commended by customer for outstanding achievement.
  • Achieved high degree of customer satisfaction by connecting with customers; helped customers attain achievable development plans, schedules, and project outcomes, ensuring success with difficult IT projects.
  • Recognized as key project contributor whose participation enabled 15 percent faster delivery to market of strategic software product.
  • A.
  • Fitzgerald ­ page two.
Licensed Realtor, 12/1999 to 12/2001
City, STATE,
  • Earned higher Gross Commission Income than national average for Utah's No.
  • 1 residential real-estate firm.
  • Employed strong communication skills to close sales, thus earning Top Rookie Lister designation in March, April, June, and July 2000, and Top Rookie Seller in March and July 2000.
  • Designed and implemented day-to-day marketing activities.
  • Performed market research to develop target market and business plan.
Financial Analyst Intern, 01/1 to 12/1999
  • Analyzed sales associates' commission schedules and use of home services.
  • Effectively presented results of analysis to all levels of management.
  • Analyzed budgeting spreadsheets for accuracy and year-over-year comparisons.
Master of Business Administration: , Expected in 2006
University of St. Jude - Salt Lake City, UT
Bachelor of Science: Business Administration Finance, Expected in 1999
University of Utah - Salt Lake City, UT
Business Administration Finance
Graduate, Coaching for Performance, International Decision Systems: , Expected in 2001
Fenimore Realty University - ,
Fast Start and Success Corps real-estate sales training
Results-driven project-management professional with MBA-level education, project-management certification, and proven track record in increasing productivity, quality, and customer satisfaction. Creative thinker and analytical problem-solver with demonstrated ability to manage projects from planning through execution/completion under the pressure of fast-paced, time-sensitive environments. Exceptional interpersonal communicator who effectively interacts with clients and all levels of management. Decisive, energetic, focused team leader/player who leads high-performing teams through implementing change and improvements.
budgeting, budget, business plan, Business process, Change management, closing, Coaching, strong communication skills, Conflict management, Critical thinking, client, customer satisfaction, customer service, Decision making, delivery, Fast, finance, functional, inventory, leadership, market research, marketing, market, mentoring, 2000, Needs analysis, Negotiation, next, page, Performance management, persuasion, Problem solving, project leader, project-management, Project planning, Quality, Quality-assurance, real-estate, Real Estate, reengineering, reporting, requirements definition, sales, Sales Engineer, sales training, spreadsheets, strategy, strategic, strategic planning

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Resume Overview

School Attended
  • University of St. Jude
  • University of Utah
  • Fenimore Realty University
Job Titles Held:
  • Solutions/Sales Engineer
  • Support/Business Analyst
  • Licensed Realtor
  • Financial Analyst Intern
  • Master of Business Administration
  • Bachelor of Science
  • Graduate, Coaching for Performance, International Decision Systems