Business outcome focused architect, developer, and analyst passionate about building great solutions with great teams. Specialties include full-stack software development, systems integration, data warehousing, business intelligence, master data management, metadata management, and data governance.
Led data governance tool implementations plus system integration and application development engagements for Fortune 2000 clients across multiple industries.
Built data marketplaces for multiple clients in React and Salesforce for the monetization of data in financial services and life sciences.
Built a data rights portal using Salesforce communities for a large entertainment and media enterprise to comply with the California Consumer Privacy Act (CCPA).
Used D3.js to visualize the graph of Salesforce objects and their relationships in a single interactive visualization embedded into the Lightning platform as a Lightning Web Component (LWC). Also built a similar solution over Neo4j for an Angular application.
Created a product available on Salesforce AppExchange named YourDataConnect which enables data cataloging and data portfolio management by crawling your infrastructure to identify database, data lake, BI, and ETL assets as well as insights into the assets that provide the most value, helping you decide where to invest or divest and ultimately reduce costs. Led the roadmap for the product as well as development, pre-sales, and post-sales.
Led integration of business, technical, and operational metadata from structured and unstructured, cloud and on-premise data sources into OOTB and custom metamodels in leading data governance/metadata management/data catalog/data lineage solutions including: IBM Information Governance Catalog, Alation, Collibra, Informatica Axon, Informatica Enterprise Data Catalog, Waterline Data, and more. Data sources I've worked with in this capacity include:
Established Java, Mule, DataStage, and Salesforce development patterns and best practices around security, performance, automated testing, and continuous integration/continuous deployment (CI/CD).
Led 3 developers on a product team developing a SaaS-based CRM application for the telecommunications industry with thousands of users across the world who provide personalized technical support to millions of customers.
Saved 300 seconds per customer service session for new devices through a series of application features and process improvements aimed at reducing call resolution time (CRT) KPI.
Improved net promoter score (NPS) KPI from 72 to 90 on customer service sessions for new devices purchased from Verizon.
Led integrations to Salesforce and MS Dynamics and created Hubot ChatOps commands for managing integrations and AWS infrastructure via Slack.
Fruit of the Loom, Inc. is a leading global company of 12 brands specializing in the design, manufacture, and marketing of products that bring comfort, performance, and fun to everyday moments.
Led multiple development teams with on-site and offshore employees across 8 years (application development, data warehousing/business intelligence, integration).
Replatformed multiple in-house applications on the Salesforce platform using Visualforce, Apex, and Mule for integration.
Created real-time and batch integration processes using various tools (Mule 3, DataStage, Oracle SOA, Oracle OSB, and Oracle ODI) to integrate Oracle E-Business Suite, Microsoft Dynamics AX, Salesforce, Demandware, PeopleSoft, PkMS warehouse management system (WMS), Logility demand planning system, 3C costing platform, Salsify.com product experience management platform, IBM mainframes, custom applications, and data warehouses.
Used Mule to build service-oriented architectures around the processes of order management, customer relationship management, human resources management, and product lifecycle management to integrate the company's key data into numerous systems via a publish-and-subscribe (pub-sub) model.
Streamlined the company's reporting efforts and improved business intelligence by eliminating redundant reporting tools and integrating multiple disparate data silos into an enterprise Oracle Exadata data warehouse using DataStage to provide a single source of truth.
Reduced burden of data warehouse on-call schedule by shortening nightly batch schedule by eliminating redundant processes, refactoring poor ETL and ELT programs, and implementing solutions to longstanding problems.
Salesforce Certified Application Architect
Salesforce Certified Data Architecture & Management Designer
Salesforce Certified Sharing & Visibility Designer
Salesforce Certified Platform Developer 1
Salesforce Certified Platform App Builder
Salesforce Certified Administrator
MuleSoft Certified Developer - Integration and API Associate
Oracle Certified SQL Expert
Oracle PL/SQL Developer Certified Associate
Oracle Advanced PL/SQL Developer Certified Professional
AWS Certified Cloud Practitioner
Certified Scrum Developer®
Critical Data Inventory, Salesforce.com, Inc.
MARCH 2020 - SEPTEMBER 2020
Led architecture and development of the Critical Data Inventory application for the Chief Trust Office to catalog data flow across Salesforce global data centers and understand regulatory impact. The application is used by Salesforce internal product development teams to define the data used in their applications as well as to track where that data comes from (lineage) and where it goes (impact analysis). The application consisted of complex workflows, LWCs, and integration with external systems including other Salesforce orgs and Alation data catalog.
Data@Salesforce Portal, Salesforce.com, Inc.
MARCH 2020 - SEPTEMBER 2020
Led architecture and development of the Data@Salesforce portal, a centralized, single point of entry for shared data services and self-service resources to enable Salesforce's data teams.
Sales Hub DQ, The Walt Disney Company
JUNE 2020 - OCTOBER 2020
Led architecture and development of a data quality application in Salesforce for Disney's ad sales data. The application included advanced workflows, reporting, and detailed data quality rules to find duplicate and incomplete Opportunity and custom object records.
Information Exchange (InfoX), USAA
AUGUST 2019 - MARCH 2020
Led architecture and development of a data marketplace built on the Salesforce platform for sharing data internally across lines of business as well as externally with third-parties via a partner community. Implemented advanced workflows, approval processes, and sharing rules in Salesforce to provide strict controls over who has access to what data and when, ensuring contractual obligations are met and compliance with regulations such as the Fair Credit Reporting Act (FCRA).
Honeywell Industrial Analytics (HIA), Honeywell
APRIL 2018 - AUGUST 2018
Provided consulting services for the Honeywell Industrial Analytics initiative (HIA) to democratize data across Honeywell and enable advanced analytics.
Led delivery of multiple Mule applications to the enterprise data catalog: JIRA, Collibra, Waterline Data, Apache Atlas, Paxata.
IBM InfoSphere Implementation, Erie Insurance Group
JANUARY 2018 - APRIL 2018
Assisted with installation and implementation of the IBM Infosphere Suite and its components including IBM Information Analyzer, IBM DataStage, IBM QualityStage, and IBM Information Governance Catalog (IGC).
Led integration of multiple enterprise SQL, NoSQL, and BI sources to IGC using InfoSphere Metadata Asset Manager (IMAM).
Wrote manuals and provided in-person workshops for the client team on the usage and best practices of the InfoSphere suite.
MuleSoft Implementation, The Depository Trust & Clearing Corporation (DTCC)
JANUARY 2018 - APRIL 2018
Led implementation of Mule Enterprise Edition in the data governance group. Led development and deployment of Collibra and JIRA Mule flows for data quality, integrity, and availability issue remediation.
Music Licensing Exchange (MLX), Core Rights, LLC
AUGUST 2017 - NOVEMBER 2017
Led architecture and development of the Music Licensing Exchange (MLX) application on the Salesforce platform to allow music rights holders to find licensing opportunities.
MeVisit Telehealth Application, MeVisit Technologies, Inc.
AUGUST 2013 - DECEMBER 2013
MeVisit (medical e-visit) is a telehealth application that helps patients connect with their personal medical provider remotely.
Analyzed data security controls to identify weaknesses, and designed strategies to address gaps and non-compliance for multiple projects. Leveraged NIST Cybersecurity Framework, PCI DSS 2.0, HIPAA Privacy Rule, and ISO/IEC 27002 standards and techniques as basis for risk management assessment.
Designed, shared, presented and supervised implementation of guidelines for developing secure software, database and server monitoring, and data security.
Authored Disaster Recovery and Business Continuity plans to address short and long-term critical business requirements.
Improved performance of critical business applications. Reduced page load times by 3 seconds by implementing caching via Ehcache, indexing databases tables, optimizing queries, and replacing server-side view technologies with a client-side, jQuery AJAX-driven front-end.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Job Titles Held: