Software Quality Analyst IV Resume Example
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SOFTWARE QUALITY ANALYST IV
Career Overview
Experienced technical leader with ten years in the software development industry specializing in quality assurance and automation. Proven ability to lead projects from charter to completion with internal and external resources meeting both schedule and budget.
Qualifications
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Skills
Leadership
- Communication
- Active Listening
- Evaluation, Delegation, and Direction
- Crucial Conversations
Project Management
- Critical Thinking
- Scrum Certified by Scrum Alliance
- Product Ownership
Technical
- HP ALM 11.0 Administrator
- QuickTest Pro, FitNesse, StoryTeller, Jasmine, NUnit
- C++, C#, SQL, PowerShell, VBScript, JavaScript, MSBuild
- Microsoft Office Suite
Accomplishments
- Managed project to move the company's HP ALM project during divestiture completing the project a week early and under budget
- Key contributor to product owner team for a feature solving an inventory management problem for xx customers
- Supervised and supported contractor teams to automate over 500 manual test cases and implement a major enhancement for the next release
- Took charge of the quality aspect for a new third-party product integration which involved traveling to Italy to learn the product first-hand.
Work Experience
Harris Computer SystemsBuffalo , NYSoftware Quality Analyst IV08/2011 to Current
- Lead the project to migrate the HP ALM 11.00 project from an Oracle instance hosted externally to a SQL Server instance hosted internally. Coordinated with an HP project specialist to assist with the move, troubleshoot issues, and advise on best practices. Assumed the HP ALM administrator role when migration was complete.
- Member of the Technical Prioritization Team, which reviews a list of technical debt items, prioritizes them, and ensures the work is added to the appropriate feature backlog or chartered into a separate project to be resolved.
- Technical lead and product owner on a project to update how the products manage formulary, handle a new barcode format, and displayed drug information to the user. The project affects every one of the 18 products to be offered in the next major release and completed on time, within budget, with a DRE of 100%.
- Product owner and project lead on a regression test automation effort using QTP 11 and an internally developed framework to automate 578 test cases. The team consisted of a contractor group from India with 7 test engineers and one application developer. The project paid for itself after 7 months.
- Product owner and project lead on a regression test automation effort using StoryTeller and NUnit to increase automated test coverage of a critical application from nothing to 80%. The project was assigned two scrum teams. Managed creating, prioritizing, and grooming the backlog stories; accepting the work; providing technical guidance on the product; and managing the project to achieve the target goal on time and within 15% of budget. The test cases are still used as product build exit criteria.
- Developed subject matter expertise beyond the Interface applications to include products implemented to support pharmacy and nursing operations.
- Assumed knowledge worker role with a quality assurance perspective providing services to the department from product owner to tester with a focus on developing automated testing skills.
- Mentored peers and new hires in processes, quality assurance and control techniques, and feature functionality.
Cognizant Technology SolutionsFarmington Hills , MISoftware Quality Analyst II06/2007 to 08/2011
- Developed into a subject matter expert on the five critical products developed by the Interface team. Provided support to business analysts, technical product managers, separate business units, and product support teams on how the interface team systems function in specific scenarios.
- Developed a hardware simulator in C# to eliminate the need to schedule and set up the physical device. This lead to the automation of the regression suite for the product.
- Traveled to Bolzano, Italy, to study a new product to be integrated and supported. Contact with the vendor continued after returning with regular test sessions and defect reviews until the product was ready for release.
- Traveled to customer sites, from New Jersey to Wisconsin, to assist in implementation of product suites and upgrades.
McKesson AutomationCity , STATESoftware Quality Analyst I01/2005 to 06/2007
- Worked with HP's Quality Center and QuickTest Pro applications to write manual and automated test cases.
- Developed a FitNesse suite to execute functional regression tests against the interface procedures within the database.
Education and Training
MBA:Applied Computer Science2014Northcentral University, City, State
- Expected graduation in December 2014
- Completed 18 of 30 credits
- Business Foundations courses completed include Comprehensive Strategic Knowledge Studies, Business Statistics, Human Resources Management, and Ethics in Business
Certification:Certified Tester, Foundation Level2013International Software Testing Qualifications Board
License 13-CTFL-01609-USA
Certification:HL7 V2.5 Control Specialist2007Health Level Seven International
Bachelor of Science:Computer Science2004Slippery Rock University, City, State
- Graduated Summa Cum Laude (December 2004)
- Dean's List Academic Achievement Award (Spring and Fall 2001 - 2003)
- Abstract accepted at the INFORMS Computing Society Conference in January 2005
- Acceptance in the Phi Kappa Phi Honor Society (Fall 2004)
- Secretary of Upsilon Pi Epsilon Honor Society (Spring 2004)
- International 2004 UPE Microsoft Scholarship Award (Fall 2004)
- Academic Alliance Regional Symposium (Spring 2004)
- Symposium for Research and Scholarship (Spring 2004)
- Publication in Journal of Scholarly Endeavor (Spring 2004)
- Member of the SRU Technology Advisory Committee (Spring 2004)
- Golden Key International Honor Society (Fall 2003)
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Resume Overview
School Attended
- Northcentral University
- International Software Testing Qualifications Board
- Health Level Seven International
- Slippery Rock University
Job Titles Held:
- Software Quality Analyst IV
- Software Quality Analyst II
- Software Quality Analyst I
Degrees
- MBA : Applied Computer Science 2014
Certification : Certified Tester, Foundation Level 2013
Certification : HL7 V2.5 Control Specialist 2007
Bachelor of Science : Computer Science 2004
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