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Software Quality Analyst Resume Example

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SOFTWARE QUALITY ANALYST
Summary
  • A SUMMARY Software Quality Analyst with 2 years of experience in varies phases in- depth knowledge of Software Testing Life Cycle (STLC) implemented on both Waterfall and Agile methodologies. Experienced in defining testing methodologies, designing Test Plans, Test Cases and Test Approach. Comprehensive knowledge of different types of testing, including Adhoc testing, Smoke Testing, Functional Testing, Sanity Testing, Regression Testing, User Acceptance Testing (UAT). TECHNICAL EXPERTISE
  • Review Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) and coordinate with developers in writing Test Plans, formulate Test Cases and execution.
  • Extensive experience in preparing the documentations like Test Plan, Test Scenarios, and Test Cases for testing.
  • Extensive knowledge of the Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Testing Planning Process.
  • Excellent team player and ability to perform well under pressure.
  • Comfort ability with using different tools to track and log defects, such as Jira, ALM, TFS.
  • Good exposure of interacting with business user, product owner, scrum team, scrum master, and Business Analyst.
  • Rich experience in offering diverse deliverables and test artifacts, including Test strategy, Test plan, Test scenarios, Test cases (Functional and Validation), Test reporting, Defect reporting.
  • Experience in using varies software and testing tools, including HP ALM, Quality Center, Microsoft.
  • Experience in working with Test Management/Bug Tracking tools like HP ALM Quality Centre, JIRA, TFS to track test execution progress and prioritize bug fixes.
  • Effective team player in the teams with varies backgrounds with experience working in cross-functional team and tester team.
  • Rich experience in communicating with stakeholders and product owner to explain system upstream and downstream, defects, and test reporting in Sprint Review Meeting.
Skills
  • Localization Testing
  • Mobile & Application Testing
  • Positive & Negative Testing
  • Regression & Sanity Testing
  • UI & UAT Testing
  • Performance, Load & Stress Testing
  • Defect & Bug Tracking
  • RTM creation
  • QA & QC Standards
  • Agile Scrum, Waterfall, Hybrid Waterfall
  • Mozilla, Firefox, Chrome, IE , Safari
  • Modeling/Mgmt. tools
  • MS Office, MS Visio, MS Project, MS Excel,
  • Charles Proxy
  • HP Quality Center, HPALM ,TFS, JIRA
  • JIRA, ALM, TFS
Experience
Software Quality Analyst, Junior Achievement, February 2020-June 2020Colorado Springs, Co
  • Reviewed requirements, specifications, and documentation to gain a thorough understanding of programs and processes to be certified.
  • Analyzed the user story and acceptance criteria for each sprint through Team Foundation Server (TFS).
  • Developed the quality processes in conjunction with the user requirements and ensuring the correct visibility of the project making sure the team is well aware of the progress.
  • Closely worked with other product owner, other Business Analysts, and testing team within the program to ensure integrity of end-to-end process.
  • Created and executed test suite, test scenarios, test case and executed the test case for each sprint.
  • Reviewed requirement in Team Foundation Server (TFS) and wrote high level test scenarios/test case in Team Foundation Server (TFS).
  • Conversed with fellow analysts regarding the handled project and its impact on their approach and in turn make sure the crossover does not impact any of the processes.
  • Prepared Test Plan Document for the whole testing procedure covering different testing techniques which will be covered during phases of the development and release along with defect mediation within the teams.
  • Written test cases in TFS and performed Requirement Traceability Matrix and tested in Junior Achievement Blackbaud application manually.
  • Involved in validating and the mappings the new added class course from the Junior Achievement School history/reporting database.
  • Worked with product owner to understand the task of the project and if needed get the business involved to get more details and also pointing out the system dependency and its load with other ongoing projects and upgrades of systems.
  • Performed website testing in different Testing Environment before production.
  • Proactively participated in the Sprint team meeting, backlog grooming meeting to approve and assign the test case for production.
  • Wrote regression and smoke testing cases for multiples testing scenarios in different projects
    Additionally, worked in data project by manually cleaning and managing data for the fundraiser donation.
  • Worked on designing the replica interfaces and/or mocking up user interfaces to support and display the information in multiple UI disciplines.
  • Interacted with the developers and various members of the team to discuss and resolve defects and their priorities. Logged multiple bugs after validating requirement with the Business Analyst and assigned to the Developer through TFS and TestRail.
  • Communicated closely with both the offshore and onshore team to test enhancement and bug fix for the software release, patches, and document findings.
  • Participated in sprint meeting such as scrum planning, daily call, review and bug triage meetings.
  • Attended demo with the Developers and Business analysts to cross check the bug in the early stage.
  • Validated test output by ensuring the actual results meets the system requirements and the expected data for the Finance Park application in various device such as iPhone 11, Chromebook, iPad.
Software Quality Analyst, Hilton, March 2019-December 2019Dallas, Texas
  • Coordinated with developers and work side by side while deploying the latest version of UI for the Edge Controller.
  • Worked on provisioning, installing the Edge Controller with the new build provided by Dev team, and performed related test case with the build.
  • Performed smoke testing, regression testing through mobile app on both the iOS and Android platform once the set top build was provisioned.
  • Communicated with source code management team to validate Version of Mobile Application.
  • Communicated with IT Ops team to validate staging environment setup properly.
  • Coordinated with BA and cross-functional team to deliver mobile test strategy and test plan and determine the best approach of what type of testing should be performing to deliver high quality testing on product.
  • Documented test scenarios and test cases and imported test cases in Quality Center and linked them with the business requirements to ensure RTM performance.
  • Managed test cases in different hierarchy, such as UAT testing, smoke testing, functional testing, etc.
  • Performed Smoke Testing (positive test cases) to test the major functionality of the Connected Room.
  • Performed end to end testing functionality of Core app, Digital key and Connected room on both the platform for iOS and Android.
  • Provided production support to the team by going to the different Hilton properties when needed.
  • Coordinated with UI design team to elicit UI design and perform manual testing to look and feel if the mobile application works as designed.
  • Performed manual testing to validate Links, buttons, and other modules of the mobile application.
  • Utilized JIRA to report defects and changes given by stakeholders and product owners.
  • Participated in daily scrum, sprint planning, retrospective, and sprint review meeting to communicate with stakeholders and report the testing process.
  • Used Real Devices to perform functional, sanity and regression testing of IoT (Internet of Things) device for both IOS and Android devices.
  • Prepared the Test Coverage and Requirement Traceability Matrix (RTM).
  • Updated the test cases to include new features when the change request was given by product owner.
  • Coordinated with BA and cross-functional team to deliver mobile test strategy and test plan and determine the best approach of what type of testing should be performed to deliver high quality testing on product.
  • Mapped defect with respect to test case and provided proper screenshot for easy understanding to developer using JIRA.
  • Performed Ad-hoc, Functional, Negative, Integration, Regression, System, End to End, User Acceptance testing and monitored the applications behavior during different phases of testing.
  • Environment: MS OFFICE, Charles Proxy, Postman.
Software Quality Analyst, Federal Reserve Bank of Dallas, October 2017-January 2018Dallas, TX

•Identified external IT service providers within the pool of Dallas vendors, while conducting research of common themes across block chain hacks to date to mitigate overhead costs
•Enacted clean up and automation of the Dal InfoSec Mailbox by efficiently communicating with the team members and following the data retention policy with 100% compliance
•Documented a CISCO (Chief Information Security Officer) annual report as a co-author; participated in daily standups meetings and exposures to OCISO (Office of the Chief Information Security Officer) functional areas
•Preparing weekly InfoSec job report listing report; generated data for higher echelons of leadership using OSI Model and TCP/IP model used in a network

Software Quality Analyst, Hewlett Packard Enterprise/State of Tennessee, February 2016-December 2016Nashville, TN
Education and Training
Bachelor of ScienceBusiness Administration, , Amberton University, 2015
Some College (No Degree)Certified Cyber Security Analyst, NPower, Dallas
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Resume Overview

Companies Worked For:

  • Junior Achievement
  • Hilton
  • Federal Reserve Bank of Dallas
  • Hewlett Packard Enterprise/State of Tennessee

School Attended

  • Amberton University
  • NPower

Job Titles Held:

  • Software Quality Analyst

Degrees

  • Bachelor of Science
    Some College (No Degree)

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