Create, deliver and maintain major customer implementations into Rapidsign Digital Printing Software. Rapidsign creates custom retail signage and shelftags.
Collaborate with Graphics, Production and Data Management while implementing new processes, to develop lean workflows.
Provide on-call services, ensuring minimum loss of production processes.
Modify existing software to correct errors, adapt to new customer needs and improve performance.
Identify and solve technical issues across multiple platforms.
Provide base level IT instruction to non-technical personnel.
Resolve customer issues in clear and courteous manner.
Build and modify fonts for use in Rapidsign.
Provide backup to production coordinators, preventing work stoppage in emergency situations.
Acting Production Coordinator for two sign accounts. Create job jackets and process client data. Send proofs for client approval and process production with rapid turnaround.
Implemented custom changes to RealWorld Accounting software. RealWorld contains several components, including Accounts Receivable, Accounts Payable, Inventory Management, Order Entry, Payroll and General Ledger.
Assisted clients, ranging from international publishing to candy manufacturing and distributing, in solving day to day issues
Developed interfaces from RealWorld to Warehouse management, EDI, Third-party shipping and NovaTime payroll systems.
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